|
I brought a new MiA2 for my mom 3 days ago and am facing a wierd issue with the USB connection. When connected using usb to laptop or computer, the phone shows usb not connected under settings-connected devices. The phone starts getting charged but I do not get a drop-down in the slider to select usb transfer. Even the laptop does not detect any connected device. I have tried connecting it ot different laptops and with a different usb type-c cable as well but that also did not work. The laptops used had both usb 2.0 and 3.0 ports and were running on windows 10. The phone gets charged properly when connected to the charger provided in the box and shows charging rapidly. The earphones also work absolutely fine when connected via the provided type-c to audio connector. The phone is brand new and is still on Oreo. I looked for solutions using google for the issue - and enabling and disabling usb debigging also did not fix the issue. Althought the phone is new, I performed a Master Reset and that also did not help. Any quick help is appreciated. Thank you! |
In order to fulfill the basic functions of our service, the user hereby agrees to allow Xiaomi to collect, process and use personal information which shall include but not be limited to written threads, pictures, comments, replies in the Xiaomi Community, and relevant data types listed in Xiaomi's Private Policy. By selecting "Agree", you agree to Xiaomi's Private Policy and Content Policy .
Agree
Rate
from Mi A1 
Get new