Mi Max

[Announcement] Important update for Mi Max users

2016-08-09 07:48:38
22580 142
Some Mi Max users have highlighted WiFi connectivity problems on their devices over the weekend. Our engineers have identified what was causing the issues, and have immediately worked on a solution to fix this yesterday.

We’re releasing an OTA update today which will rectify WiFi connectivity problems for affected Mi Max users. Here are 3 ways in which you can install the update -

Method 1:  (Recommended solution using Mobile Data, just 1.3 MB)

Update from the Updater app

  • Go to tools folder
  • Select Updater
  • Press on Check for update
  • Download the update and reboot the device.

*If you see No updates available, don’t worry. It might take some time for updates to push out to devices. You should get the update within a day.

Method 2:

Updating your device via OTA zip (check more details here :https://c.mi.com/in/thread-8978-1-0.html)

  • Download the OTA ZIP from the below link
  • Connect your device to Windows PC
  • Copy the downloaded OTA zip file
  • Paste it to root directory of your device's Internal Storage .
  • Unplug the device from PC
  • Open Tools folder from homescreen and select Updater App
  • Click on the menu button on top right, the " three dots button "
  • Click "Ch o ose Update package "
  • Browse to the OTA ZIP which you copied to your internal storage.
  • It will then ask to reboot to Flash Update the Rom .

For users who were on v7.5.4.0, kindly download the below Update zip file of v7.5.4.1 and follow the process
MIUI 7.5 Global Stable V7.5.4.1

Fix - Couldn't connect to Wi-Fi in some cases

Download Link:

For users who updated their devices to v7.5.6.0, kindly download the below Update zip file of v7.5.7.0 and follow the process
MIUI 7.5 Global Stable V7.5.7.0  - 1.3 MB

Download Link:
Method 3:

Users who are not familiar with the above instructions and who are on , can visit service centers to get it fixed ASAP. This fix is now official and is available with our Mi Exclusive Service centers.

To find the nearest service center, kindly search from the below link


Call our customer care number at 1800 103 6286 (hours: 9am - 6pm everyday) and follow the detailed instructions given by our helpful agents

Note: This OTA update is only for Mi Max users, who are facing issues with Wi-Fi connectivity.

Thank you to all users who raised this issue with us.
Your feedback is always essential in helping us fix issues, so please keep them coming!


Number of participants 17 Experience +125 Pack Reason

View Rating Log

2016-08-09 07:48:38
Favorites27 RateRate
Thanks for the update.
2016-08-09 08:05:27
Mi Community India

Rookie Bunny

Nitin Sabban | from mobile


But what about music equaliser issue and low audio on call and music?
2016-08-09 08:13:33

Rookie Bunny

Nitin Sabban | from mobile


2016-08-09 08:21:22
Thanks for the update .
2016-08-09 08:28:27
2016-08-09 08:31:09

Master Bunny

Suvvi0004 | from mobile


Thank you
2016-08-09 08:31:18
Thanks for the update. Hope it resolves all the WiFi issues in Mi Max.
2016-08-09 08:31:31
Ex Mi Community Moderator

Rookie Bunny

1606788229 | from mobile


Sir mi remote is not working in redmi note 3 bt 3rd party app is working so pls help me
2016-08-09 09:01:04

Rookie Bunny

Siva Swaminathan | from mobile


I just tried with option 2
2016-08-09 09:03:46

Rookie Bunny

Siva Swaminathan | from mobile


Sorry I tried method 1 and wifi is now working in my mi max, thanks for the action but this could have been avoided actually. Anyways today I figured out mi pc suite is not working with my mi max, please check that as well
2016-08-09 09:09:59
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