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[News] All about the recent Xiaomi's Family Dinner - thoughts from Xiaomi CEO Lei Jun!

2018-01-28 23:41:22
628 11
Hello Mi Fans!

On 23 January 2018, Xiaomi organised its annual 'family' dinner, alongside with the company's top executive staff. The following is a short excerpt that was extracted from the speech that Lei Jun gave during the event.

  • Lei Jun, Xiaomi CEO
I think that sleeping might be even a waste of time for me in 2018! My priority for Xiaomi is to maintain and accelerate the growth speed of the company. Our company has indeed faced troubles in 2015 and 2016, where sales & revenue declined rapidly in these 2 years. However, in the 3rd quarter of 2017, we have finally bounced back and Xiaomi's performance has been improving rapidly since. It is important that we set high goals for ourselves to reach - I believe our goals will be able to attract talent to our company and rapid growth is entirely not a bad thing for the company!

That being said, however, I want to invest more in Advanced & Smart Manufacturing of our products, to firmly establish ourselves in the manufacturing industry seriously and ensure there is indeed no shortage of our products for all our consumers.

In spite of all the rapid developments in technology and our manufacturing process, all these actions are built upon a single premise; to constantly keep our customers in mind, and to do our very best in serving them; we want to be friends with our users and constantly unite people together. This is an issue that I am always thinking about - how do we serve our customers in a better, and more efficient manner? I think about it even when I sleep....

How do you think Xiaomi can better engage its users around the world?

Let me know your comments below!
2018-01-28 23:41:22
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Master Bunny

Chinito | from Mi A1

#1

How was the dinner? I'm more interested on the food. hahaha. Just kiddin :)

Going back to the question, engaging users may boils down to how they are served. It's part of what Lei said - keeping customers in mind. It's basically putting USERS/CUSTOMERS ON TOP OF WHAT THEY DO. Xiaomi will ensure everything they innovative, improved and update is align on their goal as a manufacturing company or as an Enterprise.

It's not an easy path from an engaging standpoint. Why? Just like what Lei said, it's an issue that all manufacturing and/or service provider faces.

One of the best ways to engage is to incorporate the support Xiaomi can and will provide to its users. Support users across all their products and services. As simple as providing a feedback and community platforms. But it doesn't end there, it has to be functional and consistent.

I did say a lot, I deserve a dinner..the Xiaomi way. LOLs!
2018-01-29 03:15:33

Pro Bunny

1115791938 | from MI 6

#2

well done well done
2018-01-29 03:48:09

Pro Bunny

我爱小米 | from Mi Note 2

#3

I will always follow Xiaomi.....
2018-01-29 07:45:39

Techie Team

Shairuddin | from MI MAX 2

#4

Well Done... Xiaomi
2018-01-29 10:02:09
first, pls bring more of xiaomi products overseas, and particularly to singapore...everytime new product come out singapore last to get, like dumping group of products. i very sad, really like Mi but not Mi product here, always need go buy from unofficial shop and i very scared..
2018-01-30 03:22:42

Master Bunny

Chinito | from Mi A1

#6

1738923200
first, pls bring more of xiaomi products overseas, and particularly to singapore...everytime new pro ...

Agree! In addition, make the language instructions aside from Chinese, make it English. The very basic of how we want consumers to use Mi products - globally.
2018-01-30 05:08:47

Pro Bunny

1115791938 | from MI 6

#7

well done well done
2018-01-30 05:21:27

Rookie Bunny

Ken Chew | from MI MAX 2

#8

congratulations... well done and a dinner worth your people effort...
My name Ken Chew from Singapore... your product Xiaomi Max 2 is indeed world class... excellent phone... better than Apple and Samsung...
However when can we expect to see your new Xiaomi Max 3 mobile... l hope by early 2018 ...
awaits your favour reply... Max 2 is good ... hope Max 3 will be better ...with excellent camera... thanks a million...
2018-01-30 15:34:16
Ken Chew replied at 2018-01-31 06:34:16
congratulations... well done and a dinner worth your people effort...
My name Ken Chew from Singapor ...

Hello Ken! Thanks so much for your comments! It means greatly to us that you're satisfied & happy with your Mi Phone! I believe there will be many new Mi models coming up in 2018 that will be officially sold in Singapore!
2018-01-30 19:38:44

Rookie Bunny

1760094898 | from Redmi Note 4

#10

congratulations, you and your team are remarkable people. you have great products.
2018-01-31 04:17:53
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