Hi Mi Fans,
Recently Redmi 5A was launched and it is already the talk of the town.There will be many questions that will be running in your mind regarding Redmi 5A. Well, to get you Questions Answered..you are at the right place to know everything about the Redmi 5A. So without ado lets start.
Note: This thread will be updated time to time if we encounter more FAQ!
Q: What are the variants of Redmi 5A that are available in India?
A: Redmi 5A is available in 2 variants. They are :
Q: What is the price of Redmi 5A?
A: It varies based on the different variants.
Q: Is there any difference between the variants of Redmi 5A other than RAM and ROM?
A: No. The only difference between the variants is RAM and ROM capacity. Rest everything is same on both.
Q: What are the different colours variants available in India?
A: Redmi 5A would be available in 3 colours:
Q: Is it a dual sim device and can we expand storage with sd card?
A: Yes you can use 2 sim card along with an SD Card
Q: What is the maximum capacity of the sd card supported?
A: You can expand storage upto 128GB in this device.
Q: Are both the SIM Slots 4G enabled?
A: Yes, both SIM slots are 4G enabled. But, when 2 SIM cards are used simultaneously, the primary SIM can support 4G calls and data while the secondary SIM can support 3G calls only.
Q: Does this phone have support for VoLTE?
A: Yes, Redmi 5A supports voLTE.
Q. Which frequency bands do these SIM slots support?
A: Each SIM slot can serve you on 2G / 3G / 4G (LTE) networks.
Q: What are the specs of the phone?
A: Will Update soon
Q: What are the dimensions of the device?
A: Will update soon
Q: Where can I buy Redmi 5A?
A: You can purchase Redmi 5A from Mi.com, Mi Homes, Flipkart and all our retail partners
Q: Is Xiaomi Redmi 5A available offline?
A: Yes, Redmi 5A is available offline at selected stores.
Q: Do I need to register anywhere to buy Redmi 5A?
A: No, there is no registration. On the sale date, you can just go ahead and make your purchase.
Q: What is the screen size of Redmi 5A?
A: It has 5 Inch HD 1080*720p Display.
Q: What is the warranty period of Redmi 5A?
A: Redmi 5A come with 1-year warranty from the date of purchase.
Q: Is the Redmi 5A Made In India?
A: Yes all the variants are Made In India.
Q What is the processor and GPU that is powering Redmi 5A?
A: Beneath the device, there is the Quad core battery efficient Qualcomm Snapdragon 425 chipset and Adreno 308 GPU.
Q: How much is the battery capacity in Redmi 5A?
A: Redmi 5A houses a 3000mAh battery.
Q: Can we remove the battery from the device?
A: No, the battery in Redmi 5A is non-removable!
Q: Can I buy Mi Protect if I didn't while purchasing the device?
A: Yes, You can buy it while purchasing from Mi.com
Q: What are the box contents?
A: You will get the device, charger, USB 2.0 cable, Warranty card, User guide and Sim Ejection tool inside the box.
Q: From which material the body of the device is crafted from?
A: will update
Q. Will my eyes hurt if I read books on Redmi 5A for long sessions?
A. Redmi 5A offers ‘Read mode’ feature which cuts off the blue light and protects your eyes during long reading sessions. Therefore reading on the device for longer time periods will be more convenient than ever.
Q: What are the camera specs os the device?
A: Rear has the 13MP Autofocus camera with PDAF Technology. The front has the 5MP camera.
Q: My camera clarity is bad after the new update?
A: If you notice the reduction in the clarity after the update then kindly wait for the next update, it will be fixed. (You can, however, try to check in camera settings if the photo quality is set to high).
Q: What is the Operating System that's currently running on Redmi 5A?
A: Redmi 5A currently runs on MIUI 9 which is based on Android 7.1.2 (Nougat).
Q: What is the latest Global stable MIUI version in Redmi 5A?
A: Th latest version is MIUI 9
Q: Will Redmi 5A receives the android N update?
A: Its already running on Android 7.1.2 which is Nougat
Q: Does Redmi 5A support OTG?
A: Yes, this device supports OTG function.
Q: Why can't I read my flash drive using OTG?
A: Please note that Mi phones support only FAT32 flash drives. If you are unable to read your flash drive:
Q: The colours on the screen are not according to my like. Can I change it?
A: Yes you can change it. Go to Settings - Display - Colours & saturation and select according to your need.
Q: How can I check the battery stats?
A: Go to Settings Batter Battery use and tap on the top right graph button
Go to Security App Battery Battery use and same as above.
Q: Not getting VoLTE on your phone on MIUI?
A: MIUI: Go to Setting and make sure you have set the preferred network to LTE.
Q: How do I take a screenshot?
A: Screenshot can be captured by following means:
Q: Does the capacitive buttons onRedmi 5A have the backlight?
A: No, capacitive buttons isn't backlight.
Q: Does Redmi 5A have notification LED light?
A: Yes, this device has a single colour notification LED light!
Q: Why can't I get notifications when I quit a Communication or a social media app?
A: If you aren't receiving notifications, Go to “Security” “Permission” “Auto-start Management” add auto-start apps.
And then Security Permissiondisplay pop-up turn on for the app you want.
Q: How to turn torch directly from home screen?
A: Hold the home button for 3-4 seconds for temporary torch turn on and hold the home button and power button simultaneously for permanent torch turn on.
Q: How can I lock apps?
A: Go to settings to top right shield symbol enter password to turn on app lock for the desirable app.
Q: How to turn on battery saver?
A: Go to settings battery saver turns on.
Q: Will MIUI 9 get Split Screen support in future?
A: Yes it's official now, MIUI 9 supports the long-awaited multi-window feature.
Q: What can I do with the quick ball?
A: Get on to this thread for more info.
Q: Can Redmi 5A work with MI Band HRX / Mi Band 2?
A: Yes, it works with Mi Band HRX/ Mi Band 2. You Will have to download the Mi-Fit app for it to work.
Q: Does Redmi 5A support NFC?
A: No, It doesn't support NFC!
Q: Does Redmi 5A comes with any kind of screen protection?
A: Yes, it has screen protection and it is provided by multiple suppliers to Xiaomi. Hence the name is not mentioned.
Q: What is the SAR Information of this device?
A: Will update soon
Q: Does this device have the IR blaster?
A: Yes, Redmi 5A have the IR Blaster from which you can control the tv, AC, fan, amplifier, Mi Box, IPTV, set-top box, projector and other home appliances.
Q: Does Redmi 5A support Quick charging?
A: No this device doesn't support quick charging.
Q: How much time does it take to charge the battery?
A: Usually it takes 2 hours and 15 minutes to charge the device fully.
Q. Which Bluetooth version is available on this Redmi 5A?
A. Bluetooth v4.2 is available on this device.
Q: How to enable developer options and turn on USB-Debugging?
A: Go to Settings About Phone Tap on MIUI version repeatedly until a message pops up: Congratulations! You’re a developer.
Q: Can I backup my DATA?
A: You can do this by going into settings Additional Settings Backup & Reset Local Backups Backup [Here you can select what you want to back up].
Q. Is there any cloud storage available on this device?
A. Yes, Mi Cloud is linked to your Mi account. Once you login to your Mi account, you will be asked to backup your data and even you can find your lost device using Mi Cloud feature. You can access your cloud data remotely using https://i.mi.com/
Q: How do I switch from beta ROM to stable ROM?
A: This can be done by flashing the stable ROM using Mi flash tool.
Please refer this guide: https://c.mi.com/in/thread-13943-1-0.html
Q: Why My phone doesn't vibrate when it rings?
A: Please ensure you have enabled vibrate on silent & vibrate on call. Also, you can customize the vibration from settings sound & vibration.
Q: Why is my device heating?
A: Generally every smartphone heats because of some intensive tasks.Reason for heating could be anything, like wake locks, low network reception, using the device while charging, playing high graphics games.
Q: Why is the device unable to charge?
A: If your device is not charging, make sure that:
Q: Why music stops working when I clean the ram on MIUI 9?
A: In MIUI 9 Music player is no more a system app, so when you clear the RAM, it gets stopped.
Q: When on call, the people I'm speaking with can't hear me though they are loud and clear to me. Why is this happening?
A: This could be due to many reasons.
Weak signal strength at the receiver’s and the caller’s ends generally affect the clarity of sound.
Q: What are the Connectivity options available on Redmi 5A?
A: Redmi 5A supports Bluetooth 4.2, Wi-Fi 802.11 a/b/g/n 2.4 GHz, Wi-Fi Display, Wi-Fi Direct and USB OTG.
Q: What are the sensors available on Redmi 5A?
A: Will Update soon
Q: Does this phone have Compass and GPS for Navigation?
A: Yes, Redmi 5A has Compass and GPS, AGPS, GLONASS and Beidou support for navigation.
Q: How to record a phone conversation?
A: There is an inbuilt feature in calls to record the conversation. When you accept the call, tap on the 6th option "record" and it will start its job.
Q: Why there is less RAM available on my Redmi 5A, instead of the stated 2/3 GB RAM?
A: Of the 2/3 GB RAM provided, some RAM space is used up by System. So, that's why it show's less available RAM.
Q: When I clear background apps then RAM availability is less RAM available than provided on Redmi 5A? Why does this happen?
A: Generally all the smartphones have less availability of RAM because of processing, system and apps running in the background.
Q: Does rooting my device void warranty?
A: No, This is Xiaomi. Rooting your device doesn't void warranty.
Q: What to do if my contacts are not displayed in WhatsApp?
A: It might happen because security is denying WhatsApp from accessing Contacts.
Q: Why the device isn't unlocking after pressing power button couple of times?
A: There can be 2 possible reasons for this.
Q: Where can I find the IMEI info on the device?
A: It is mentioned on the box. Also, you can dial *#06# to get the info.
Q. How to connect Redmi 5A to PC?
A. It can be connected to a PC/Laptop using the USB cable.
Q: Can i change fonts on my Redmi 5A?
A: Yes, you can. You can change your font by going in the themes app.
Q: How to add/view images in the hidden album in the gallery?
A: Below are the methods to add/view images in the hidden album in the gallery.
Q: What to do if something goes wrong in my Redmi 5A?
A: You can always post your query on Mi Community and us moderators will help you in resolving your issue. You can also visit your nearest service centre for your issue.