In order to fulfill the basic functions of our service, the user hereby agrees to allow Xiaomi to collect, process and use personal information which shall include but not be limited to written threads, pictures, comments, replies in the Mi Community, and relevant data types listed in Xiaomi's Private Policy. By selecting "Agree", you agree to Xiaomi's Private Policy and Content Policy .
Agree

Others

Super moderator

Torlyn | from app

#11

6455078186
ok thx

just one thing, could you please reboot your phone while looking at the screen. On the first or second liad screen while it reboots, do you see a little padlock icon at the top or bottom?
2021-06-05 05:39:22

Rookie Bunny

6455078186 Author | from app

#12

there is a unlocked lock icon at the top until of the mi logo<br>
2021-06-05 05:45:19

Rookie Bunny

6455078186 Author | from app

#13

so is there no way I can update the phone
2021-06-05 05:47:22

Rookie Bunny

6455078186 Author | from app

#14

there is a padlock icon which is open at the top
2021-06-05 05:48:15

Super moderator

Torlyn | from app

#15

6455078186
there is a padlock icon which is open at the top

ok, so here's what happened. They sold you a Chinese phone, but flashed on it a global ROM. The issue here is that they flashed a network rom on it. I'm off for tonight, I'll do some research tomorrow, I'll pop in your inbox, and we will chat further
2021-06-05 05:54:30

Rookie Bunny

6455078186 Author | from app

#16

thank you so much inform me if you can if there is a way to update to 12.5 on global rom I'll be waiting for your reply
2021-06-05 06:00:02

Advanced Bunny

JohnLeeUK | from app

#17

you can download clean eu or global rom and flash it easily with xiaomi flasher
2021-06-05 13:38:01

Super moderator

Torlyn | from app

#18

JohnLeeUK
you can download clean eu or global rom and flash it easily with xiaomi flasher

we really, really don't recommend users do that, as it's so easy to brick their mobile unless they really know what they are doing
2021-06-05 13:48:54

Rookie Bunny

6455078186 Author | from app

#19

in your opinion what is the best advice I should do to update my phone
2021-06-05 14:05:18
6455078186 replied at 2021-06-05 07:05:18
in your opinion what is the best advice I should do to update my phone

I have sent you a PM, please reply via that
2021-06-05 15:23:57
please sign in to reply.
Sign In Sign Up

6455078186

Rookie Bunny

  • Followers

    0

  • Threads

    1

  • Replies

    10

  • Points

    35

Read moreGet new

Mi Comm APP

Stay updated on Mi Products and MIUI

Copyright©2010-2021 Xiaomi.com, All Rights Reserved
Quick Reply To Top Return to the list