I bought a Redmi Note 10 Pro barely a week ago. The phone works fine in all aspects except that video calling on apps like whatsapp, telegram has some noticeable issues.
1. While on video call, I can hear the caller clearly, but they are unable to hear my voice properly. Either the voice is muffled, sounds distant, lags or there is no sound at all.
2. Voice call audio can be heard by the caller perfect and crisp. However switching to the speaker phone makes my voice sound muffled to the caller.
I have tested both mics and speakers via the CIT menu and they work fine. So Im guessing this is a software issue? Is the noise cancellation working too hard and ends up reducing my voice while on video call so much that the caller cant hear me or hears a muffled or distant sound?
Any advice or fix will be much appreciated. Thank you.
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