"Error Loading Media" Bug. - Redmi Note 9/S/Pro - Xiaomi Community

Seeing lots of "Error Loading Media" while trying to upload image in Facebook, Messenger, Instagram, Whatsapp etc.

not sure where this invalid files are from as I removed all extra files and folder from storage except Android and DCIM including deleted files from Trash.

I also cleared all cache using MIUI Security & Cleaning app but that's not fixing this issue.

Device Model: Redmi Note 9 Pro Max
MIUI Version: 12.0.3.0 (QJXINXM)
Report ID: 509569041

2021-03-17 23:27:10

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Master Bunny

6316212495 |

#1

Hello,

Don't know if this works, but I found it on the internet:

Go to Settings, Apps, Manage Apps (all the apps), (Show all apps) and select "Media storage". Clean ALL data of this app and then restart/reboot your device.

2021-03-18 05:05:27

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Pro Bunny

TBAPranto Author | from mobile

#2

6316212495
Hello,

Don't know if this works, but I found it on the internet:

thanks for your suggestion,
but it's little risky as I've tried it before,
well, it won't physical remove all data/image from your device
but whenever you'll try to upload image in apps like
Facebook, Messenger, Whatsapp etc
it'll show you no image available in device storage like this...
So I'm not personally suggesting it to other.

2021-03-18 05:15:33

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Tech Geek ✖ Mi Pilot Tester

Pro Bunny

TBAPranto Author |

#3

I found the issue and solution finally,
it's a sync issue between Gallery and Google Photos app,
which is why some deleted image in Gallery App turns into blank image in Google Photos app,
it can be fixed simply by removing invalid/blank images from Google Photos app :)

2021-03-28 23:03:08

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Tech Geek ✖ Mi Pilot Tester

Pro Bunny

6375526877 | from Redmi Note 9S

#4

Use app unseen gallery from playstore. Set it scan from "any date" and "any file size", let scan for thumbnails but note only those thumbnails remaining of deleted videos, cached images of deleted apps, videos. Pay attention to deleted content to see if their thumbnails remain on the device. Delete all of this. And scan again, they tend reappear, can 3 to 4 scans to remove this junk. Then go to miui in file manger, galllery, cloud and delete contents of trash bin if residuals there. This may fix it i hope.

2021-04-11 20:45:16

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Pro Bunny

6375526877 | from Redmi Note 9S

#5

TBAPranto
I found the issue & solution finally,
it's a sync issue between Gallery & Google Photos app,
which is why some deteted image in Gallery App turns into blank image in Google Photos app,

i missed this when i posted but i recommend using my tip still in future.

2021-04-11 20:47:18

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Pro Bunny

TBAPranto Author |

#6

6375526877 replied at 2021-04-11 18:45:16
Use app unseen gallery from playstore. Set it scan from "any date" and "any file size", let scan for thumbnails but note only those thumbnails remaining of deleted videos, cached images of deleted apps, videos. Pay attention to deleted content to see if their thumbnails remain on the device. Delete all of this. And scan again, they tend reappear, can 3 to 4 scans to remove this junk. Then go to miui in file manger, galllery, cloud and delete contents of trash bin if residuals there. This may fix it i hope.

please suggest 3rd party apps to somewhere else,
I'm here to use Mi Product and it's facility,
so if there's any problem I would like to send them feedback and wait for it to improve,
else I would have using I phone or Samsung instead of wasting times here.

by the way, I already said it a problem of sync
and can be fixed by removing those bank/invalid images from Google Photos.
but what you said sounds more like rocket science.

2021-04-11 20:59:59

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Tech Geek ✖ Mi Pilot Tester

Pro Bunny

6375526877 | from Redmi Note 9S

#7

TBAPranto
please suggest 3rd party apps to somewhere else,
I'm here to use Mi Product and it's facility,
so if there's any problem I would like to send them feedback and wait for it to improve,

Basically the android OS is google not xiaomi, miui is just layer on top. Ok fanboy

2021-04-11 21:06:15

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