In order to fulfill the basic functions of our service, the user hereby agrees to allow Xiaomi to collect, process and use personal information which shall include but not be limited to written threads, pictures, comments, replies in the Mi Community, and relevant data types listed in Xiaomi's Private Policy. By selecting "Agree", you agree to Xiaomi's Private Policy and Content Policy .
Agree

Redmi Note 6 Pro

[Discussion] My phone doesn't turn on, it doesn't seem to charge the battery and won't let me int

2020-12-13 13:32:25
194 6
I was using my cell phone and my battery was about to run out, so I just turned it off. The next day, I tried to charge it, I tried to turn it on but neither the LED nor the screen lights up, try to make a hard reset but my phone does not respond.
I don't know what to do help
2020-12-13 13:32:25
Favorites RateRate

Device Team

Cah Bagos | from Redmi Note 6 Pro

#1

Please use English as it is Global community. about that, have you tried charge it about an hour? tried with another charger [ usb cable as well ] ?
2020-12-13 18:28:34
Experience is the best teacher..!
Cah Bagos replied at 2020-12-13 04:28:34
Please use English as it is Global community. about that, have you tried charge it about an hour? tried with another charger [ usb cable as well ] ?

I tried both, but neither worked. I also tried to connect it to the computer but nothing happened
2020-12-14 11:44:00
I have same problem. I also tried to charge for an hour and tried to use another cable but it doesn't respond.
2020-12-14 17:53:03

Device Team

Cah Bagos | from Redmi Note 6 Pro

#4

Alejandro1246
I tried both, but neither worked. I also tried to connect it to the computer but nothing happened

then, I suggest you visit the nearest service
center to fix it and get better assistance Bro
2020-12-15 13:27:13
Experience is the best teacher..!
Cah Bagos replied at 2020-12-14 23:27:13
then, I suggest you visit the nearest service
center to fix it and get better assistance Bro

I sent an email to Xiaomi Global, and they told me the same thing, but I live in Nuevo León, Mexico, and the "closest" service center is in Mexico City. Should I go anywhere cell phones are repaired?
2020-12-15 14:50:03
6168614579 replied at 2020-12-14 03:53:03
I have same problem. I also tried to charge for an hour and tried to use another cable but it doesn't respond.

I tried the same, with my computer and another cable. I'd rather it be the battery and not a Hard Brick :c
2020-12-15 14:54:13
please sign in to reply.
Sign In Sign Up

Alejandro1246

Rookie Bunny

  • Followers

    58

  • Threads

    1

  • Replies

    3

  • Points

    22

Newbie Member

Read moreGet new

Mi Comm APP

Stay updated on Mi Products and MIUI

Copyright©2010-2020 Xiaomi.com, All Rights Reserved
Quick Reply To Top Return to the list