In order to fulfill the basic functions of our service, the user hereby agrees to allow Xiaomi to collect, process and use personal information which shall include but not be limited to written threads, pictures, comments, replies in the Mi Community, and relevant data types listed in Xiaomi's Private Policy. By selecting "Agree", you agree to Xiaomi's Private Policy and Content Policy .
Agree

Redmi Note 9/S/Pro

[Other] Redmi Note 9 Camera

2020-10-20 04:28:44
309 8
I cannot take a single picture through my phone camera.
The camera app opens, and then lags all way. The app gets stuck. I have to restart the app again and again to take each photo.
Please help.
2020-10-20 04:28:44
Favorites1 RateRate
Try clearing the cache and data of the camera app and reboot.
2020-10-20 10:08:11
Device ModeratorMi Global Community
POCO F1 | Mi MIX 3 | Mi 8 | Redmi Note 9/S/Pro

Rookie Bunny

6366592529 Author | from app

#2

happybuddhist
Try clearing the cache and data of the camera app and reboot.

i tried that sir. Still i cannot capture portraits conviently, and normal photos . The whole system gets stucked.
2020-10-21 03:35:04
6366592529 replied at 2020-10-21 01:05:04
i tried that sir. Still i cannot capture portraits conviently, and normal photos . The whole system gets stucked.

I would suggest you to MAKE A BACKUP of all your data and perform a factory reset. This should fix it if it's a software issue. If issue persists, kindly get it checked at your nearest service center as it maybe a faulty device.

Cheers! :-)
2020-10-21 09:34:30
Device ModeratorMi Global Community
POCO F1 | Mi MIX 3 | Mi 8 | Redmi Note 9/S/Pro

Rookie Bunny

6366592529 Author | from app

#4

okay sure. i may try the Factory Reset today.
if the issue continues, can i use my warranty to solve this matter?
2020-10-21 16:12:41
The same thing happens to me, could you solve it?
2020-10-21 19:09:11

Rookie Bunny

6354305957 | from Redmi Note 9 Pro

#6

my camera won't take pictures or videos. just a black screen.please help.red Mii note 9 pro, six weeks old
2020-10-22 02:11:29
Try a 3rd party camera app from play store to see if it can access the camera and take pics and video.

Personally if the above fails and also if factory reset fails, I would download the most updated latest Os and install via pc. If then it still doesnt solve you problem then I would take to a service center, because if they do the same fresh reload of Os and fixes your issue then it was big waste of time, as in waiting for the phone to fixed and returned.
2020-10-24 06:06:17
I have miui 12.0.4 which I should have
2020-10-25 04:28:23
please sign in to reply.
Sign In Sign Up

6366592529

Rookie Bunny

  • Followers

    1

  • Threads

    1

  • Replies

    3

  • Points

    14

Read moreGet new

Mi Comm APP

Stay updated on Mi Products and MIUI

Copyright©2010-2020 Xiaomi.com, All Rights Reserved
Quick Reply To Top Return to the list