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[Q&A] Broke Mopping Mode Viomi V2 Pro After Update to Firmware 3.5.8_0037

2020-08-05 10:25:33
871 2
My Viomi V2 Pro just got updated with the new firmware yesterday. For the vacuuming and multimap, it works fine. But, the mopping is broken now. There are 2 main problems:
1. The mopping pathing is atrocious now, it goes around the same spot for half hour and uses bad pathing (as seen in images)
2. The tank leak so much. I tried using the 2 in 1 tank, but it still leaking water


I read that previous update also have this kind of problem (034). It seems the newest update doesnt really address the issue.

Is there anyway to rollback the firmware to previous one? Any of you guys got the same experience ?

Thanks


2020-08-05 10:25:33
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Hello,

please contact Viomi Tech on facebook.

best regards,
2020-08-22 18:38:22

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#2

After update I faced the same problem not only in mopping but also in vacuuming both in same room under the bed which has enough height.
2020-08-22 18:53:57
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