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Redmi Note 9/S/Pro

[Q&A] earpiece stopped working

2020-07-25 00:59:45
182 6
Earpiece on my redmi note 9s has stopped working completely all of a sudden. I cannot hear the other person on call. Help needed.
Using the latest updates
2020-07-25 00:59:45
Favorites RateRate
Hi,

Have you tried a factory reset?
Go to Settings » About phone » tap multiple times on Kernel version to enter CIT mode » go to Receiver and check if your earpiece is working. If it doesn't, then there could be a hardware issue. A replacement/repair is the only option then.

Cheers! :-)
2020-07-25 08:51:31
Device ModeratorMi Global Community
POCO F1 | Mi MIX 3 | Mi 8 | Redmi Note 9/S/Pro

Advanced Bunny

Krosman Author | from Redmi Note 9S

#2

happybuddhist
Hi,

Have you tried a factory reset?

that didn't work. problem gets resolved on its own but comes back every week
2020-08-22 20:19:51

Advanced Bunny

Krosman Author | from Redmi Note 9S

#3

506420902 report ID. Logs sent during call
2020-08-22 20:25:14
AM sure this is a BUG on the new update (Global stable 11.0.11.0) seriously annoying.. before this it was all GOOD.
Until now still no fix yet. Tried factory reset, downloaded the ROM and updated it 2x, still no LUCK.
Bro, if you have a solution please share it with me.
Thanks.
2020-09-07 09:31:36

Rookie Bunny

1649214327 | from Redmi Note 9S

#5

Same problem...
2020-09-07 13:55:20

Semi Pro Bunny

Ismail Afridi | from Redmi Note 9 Pro

#6

Redmi Note 9s Earpiece not working (solved)  https://c.mi.com/thread-3273696-1-0.html
2020-09-07 14:32:11
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