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Mi Gadgets

[Tips] Xiaomi Viomi V2 pro poroblem

2020-05-20 23:06:14
1725 2
Hello!I bought a Viomi V2 Pro vacuum cleaner on January 16, 2020 in the Gearbest store.
Shortly after commissioning, a faulty map was recorded. I thought the software update would help, but the bug didn't fix it. On the real map, a rotated mirror draws a teal image and cleans it (I send a picture of it). We’ve already tried it on several phones. The error always occurred. We operate it using the MI home app. The Viomi app doesn't work.
Please anybody help me.

2020-05-20 23:06:14
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Hello,

can you try and place the dock more central.
also make sure the robot isn't moved during operation, relocation problems might occur

best regards
2020-06-04 16:24:05
Same error here. Really annoying bug. I have already reported it to the support. I hope it will be fixed.
At the moment the device is not working. Time to time I met this error, but now, it has not work for 5 days.
2021-12-30 19:46:49
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