In order to fulfill the basic functions of our service, the user hereby agrees to allow Xiaomi to collect, process and use personal information which shall include but not be limited to written threads, pictures, comments, replies in the Xiaomi Community, and relevant data types listed in Xiaomi's Private Policy. By selecting "Agree", you agree to Xiaomi's Private Policy and Content Policy .

Redmi Note 9/S/Pro

[Discussion] redmi note 9s camera can't connect

2020-05-14 14:03:16
1617 17
Hi all,

Anyone experienced problems connecting the camera. Every 3/4 days, when i try to start the camera, it will show a "camera can't connect".

Only way to get it connected is to restart the phone.

Is it just my phone or any other 9s users have the same problem
2020-05-14 14:03:16
Favorites RateRate

I just got this phone today... I'm not experience this issue yet..let see ...
Hope it won't be happened

2020-05-15 16:46:16

Master Bunny

FreeNix | from Redmi Note 9S


i also got this issues and other people also
2020-05-15 17:30:43

Rookie Bunny

Ron Ong Author | from Redmi Note 9S


freenix.. u got this issue too? so ok at least i know its not just my phone...
2020-05-15 17:54:22
It seems that a few users have reported this issue. To those who suffer from this issue, kindly clear cache and data of the camera app and do a reboot before checking again. I have reported this to the relevant team already - hopefully this will be fixed with a patch in the next release.

Cheers! :-)
2020-05-15 20:49:56
Super ModeratorMi Global Community
POCO F1 | Mi MIX 3 | Mi 8 | Redmi Note 9/S/Pro/Max | Redmi 9 series | Redmi Note 11 series

Rookie Bunny

Ron Ong Author | from Redmi Note 9S


hi hellobuddhist, many thanks.. i have done the reset, and will monitor this.
2020-05-16 10:21:49

Rookie Bunny

M Ahsan | from Redmi Note 9S


yes I also face that issue in my redmi note 9s.
2 days ago, i bought this phone. yesterday in the morning, I just open a camera app and it just show an error message "camera is not connected".
2020-05-17 08:44:53

Rookie Bunny

Ron Ong Author | from Redmi Note 9S


i still receiving messages that it cant connect to the camera... lets hope there is a patch to solve this!
2020-05-27 13:49:49

Advanced Bunny

Kmaui1977 | from Redmi Note 9S


Hello good afternoon from Spain. This problem happens to me, too, it's random. Please take out an update to fix it is very annoying. Thanks a lot.
2020-05-27 22:06:26

Rookie Bunny

acemitok | from Redmi Note 9S


same issue as I experience, current workaround is to restart my phone.
2020-05-31 22:40:57
same issue is also experienced by me , current workaround is to restart my phone but this is not solution to restart each time, Xiaomi should rectify this problem.
2020-06-01 14:08:56
please sign in to reply.
Sign In Sign Up

Ron Ong

Rookie Bunny

  • Followers


  • Threads


  • Replies


  • Points


Read moreGet new

Xiaomi Comm APP

Stay updated on Mi Products and MIUI

Copyright©2010-2021, All Rights Reserved
Quick Reply To Top Return to the list