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Redmi Note 9/S/Pro

[Other] WIFI BUG/Problem

2020-04-17 17:13:48
19045 82
I just chatted with support but they don't have a solution yet. I had the following options:
- send my phone to the service (it is less than one week older and I have to buy a new one)
- send back to amazon (and very likely receive a new phone with the same issue)
- send another report from feedback area and wait for un update

I have just sent another report, please if you have the same issue send a report too, I hope this will be handled with very high priority
2020-06-19 21:53:09

Rookie Bunny

Antoxic | from app

#42

I did it. Please guys send massive reports, we're not beta testers, our money was good not faulty
2020-06-20 00:13:03
Antoxic replied at 2020-06-19 18:13:03
I did it. Please guys send massive reports, we're not beta testers, our money was good not faulty

I agree, as I wrote on another thread (gmail notification issue), it's frustrating that on a new phone (not even an entry level one) basic functionalities are not working as expected :(

2020-06-20 00:24:11
I am a note 9 pro user and I am having issues with Wifi calling . Whenever anyone calls me and I am on Wifi no one can hear me on the other side . Connections and range drops as well
2020-06-20 11:39:13
Antoxic replied at 2020-06-19 17:13:03
I did it. Please guys send massive reports, we're not beta testers, our money was good not faulty

Another report sent, sometimes doesn’t even last a minute from screen going off.
Redmi note 9 pro with MIUI Global 11.0.1.0 QJZEUXM
2020-06-21 03:18:26
6334566732 replied at 2020-06-20 21:18:26
Another report sent, sometimes doesn’t even last a minute from screen going off.
Redmi note 9 pro with MIUI Global 11.0.1.0 QJZEUXM

It depends when last key update happened and the interval set on your router. You can increase this interval or disable it if you router allows you to do it, but you are going to decrease security level on your network.
2020-06-21 04:10:44
6332930381 replied at 2020-06-20 21:10:44
It depends when last key update happened and the interval set on your router. You can increase this interval or disable it if you router allows you to do it, but you are going to decrease security level on your network.

Many thanks for your reply. Unfortunately my router doesn't let me change that put I'll check my old router as it might be a worth a temporary fix.
Would you expect the drop/reconnect to be consistent timing if the phone isn't being used ?
Overnight with the phone not being touched at all the last few connects/disconnects were as follows.

6.33.50 wifi registration failed
5.46.47 connected
5.43.50 wifi registration failed
5.34.39 connected
5.33.50 wifi registration failed
4.56.27 connected
4.53.50 wifi registration failed
4.09.03 connected
4.03.50 wifi registration failed
3.36.31 connected
3.33.50 wifi registration failed
2.56.17 connected
2.33.50 wifi registration failed
2.28.19 connected
2020-06-21 14:55:11
6334566732 replied at 2020-06-21 08:55:11
Many thanks for your reply. Unfortunately my router doesn't let me change that put I'll check my old router as it might be a worth a temporary fix.
Would you expect the drop/reconnect to be consistent timing if the phone isn't being used ?
Overnight with the phone not being touched at all the last few connects/disconnects were as follows.

I'm not sure which firmware you have installed. I read a new version was released, which implements disconnections to mitigate the problem, probably you have that version.

2020-06-21 20:58:30

Rookie Bunny

Antoxic | from app

#49

I solved with forcing update to MIUI 11.0.3
2020-06-23 01:25:55
Antoxic replied at 2020-06-22 19:25:55
I solved with forcing update to MIUI 11.0.3

On 9S or 9 pro? I'm still on 11.0.1.0 (QJZMIXM)
2020-06-23 01:32:29
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