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Mi MIX 2S

[Q&A] Problems after 11.0.3 update

2020-02-09 11:27:39
1200 19
1. Earpiece speaker not working during phone calls (only works as speaker phone)
2. Most incoming calls do not ring, they go to voicemail
3. Message notification light no longer works
4. Banking app no longer opens
5, Credit card app says security has changed and prevents login

UPDATE:
I got an OTA launcher update a few days ago that fixed the issue with the earpiece and mic during phone calls.  The notification led does work with Gmail only.  


2020-02-09 11:27:39
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Advanced Bunny

Xeon+ | from Mi MIX 2S

#1

Check Google Play Store, if the device appears as uncertified, bank applications may not work properly. Perform a hard reset, could solve the four and five points...
2020-02-09 15:53:50

Rookie Bunny

Dale P Author |

#2

Thank you Xeon. Yes, it appears as Google Play Certified.  Sorry, should have said I did a factory reset and the results are the same.  I see the current Global ROM listed on the Xiaomi website is 11.0.4 which I grabbed but couldn't get the update to work.  I didn't go the fastboot route since the phone is still new and under warranty and the bootloader is still locked.  I'm going to call the vendor today to see what they can do.
2020-02-10 10:46:34
I do not think you can go back to Android 9 MIUI after you went to Android 10.
2020-02-11 08:14:53

Rookie Bunny

Dale P Author |

#4

I can confirm that is correct.  No going back and no going forward.
It appears the notification works randomly with Gmail but nothing else.  I tried another factory reset today with the same results.  Oddly, I now have the App drawer available where it wasn't before even though the version number is the same.
2020-02-11 15:54:55
Dale P replied at 2020-02-11 20:54:55
I can confirm that is correct.  No going back and no going forward.
It appears the notification works randomly with Gmail but nothing else.  I tried another factory reset today with the same results.  Oddly, I now have the App drawer available where it wasn't before even though the version number is the same.

App drawer came from a system launcher update. You could have had auto update system apps disabled before the factory reset.
2020-02-11 16:02:38

Rookie Bunny

Dale P Author |

#6

Thanks, I see that now.  I had all updates off while I was trying to roll back to a previous version.  The latest factory reset probably turned them back on, hence the app drawer showing up.   When I bought this phone, I didn't realize the amount of fluff it had.  Would have bought something else had I known.  I use google apps, make a few phone calls and do my banking and that's about it.  Now that it's not working, I can't even sell it secondhand...
2020-02-11 17:32:57

Pro Bunny

Joso DL | from Mi MIX 2S

#7

Dale P
Thank you Xeon. Yes, it appears as Google Play Certified.  Sorry, should have said I did a factory reset and the results are the same.  I see the current Global ROM listed on the Xiaomi website is 11.0.4 which I grabbed but couldn't get the update to work.  I didn't go the fastboot route since the phone is still new and under warranty and the bootloader is still locked.  I'm going to call the vendor today to see what they can do.

I'm having troubles with the whatsapp Voice messages... the mix 2s stay crazy while i'm listening de messages.  
2020-02-14 06:09:21
After update to android 10, my proximity senzor is completly dead. I speak at my mix mix 2s with power buton,
it's embarrassing. Nobody has this problem??
2020-02-14 11:15:36

Rookie Bunny

Dale P Author |

#9

I just tested my proximity sensor with CIT and it passed.  My earpiece speaker passed as well but not the microphone test.  Incoming voice calls rarely come through (they go to voicemail) but I can make and receive calls only in speakerphone mode.
I have an rma to return it to my vendor which I'll do if there aren't any updates this week
2020-02-16 13:12:34

Device team

Brice | from app

#10

Hi, can I just check, how did you restore the data after your factory resets?
It would be great if after the factory reset, the application gets installed fresh from the Play Store again to prevent application incompatibilities between android versions.
2020-02-21 21:13:23
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