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[Bug] Viber issue ( probably)

2019-09-20 03:16:44
218 7
To my Mi9T pro 6/128 with global rom 10.3.2 i have issue with viber duplicate apk.
From the settings / duplicatek apk, open the application, the icon shows up to the 1st screen but when i click to open it shows me a message the license was rejected, on the contrary when I click on the primary application ,then it shows me the 2 options.
i have allowed all the permissions the application is requesting, i have uninstalled and reinstalled, nothing is changing, the message is constantly displayed.
What could be the fault, can anyone help me?
2019-09-20 03:16:44
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Dear user, Sorry for the inconvenience. Kindly provide screen recorder of your issue for better understanding. Thank you.
2019-09-20 03:22:53
2019-09-20 11:52:12

Feedback Team

wai_yan | from Mi Note 3

#3

paiktaras
Here is
https://drive.google.com/file/d/10QVhXCCmWUnjl9pfstXTP196ajR9o1rg/view?usp=sharing

Dear user. Thank you for your reply. Kindly try to allow all permission for dual viber app(2nd app) from setting - installed app then choose dual viber app(2nd app) and allow all permisson then reboot your device once and check. Thank you.
2019-09-20 13:06:50

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paiktaras Author |

#4

i have give all permissions from the 1st installation time.
2019-09-20 13:22:44

Rookie Bunny

paiktaras Author |

#5

well @feedback team you have something else to suggest in order to solve the problem ?
2019-09-21 12:16:00
paiktaras replied at 2019-09-21 22:46:00
well @feedback team you have something else to suggest in order to solve the problem ?
   Dear user, Thank you for your reply. We checked this issue with our team and didn't find any such issue, Kindly perform a factory reset of your device and backup your important data before resetting and do not restore system backup. Thank you.
2019-09-22 22:53:06

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paiktaras Author |

#7

wai_yan replied at 2019-09-23 05:53:06
Dear user, Thank you for your reply. We checked this issue with our team and didn't find any such issue, Kindly perform a factory reset of your device and backup your important data before resetting and do not restore system backup. Thank you.

Sorry but this is not solution, i have corresponding to devices of other companies and operating normally.
2019-09-23 03:25:53
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paiktaras

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