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[Q&A] Fingerprint scanner on MiA3 not working?

2019-08-25 01:37:08
3989 7
Hi..I bought the mi ae handset today and started using it..everything seems to be in order but I'm unable to add any fingerprint using the scanner provided. Please help me with this issue.
2019-08-25 01:37:08
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Feedback Team

snsrkr | from app

#1

Dear User,
Thanks for your Report
We need more information about this issue. So kindly describe your issue with proper steps to reproduce with Related Screen Shot and Buglog in this Thread We will assist you immediately.
Thanks for understanding
2019-08-25 02:19:01

Rookie Bunny

5239787266 | from app

#2

Mi a3 fingerprint sensor slow update for you
2019-10-22 23:04:17
snsrkr replied at 2019-08-24 20:19:01
Dear User,
Thanks for your Report
We need more information about this issue. So kindly describe your issue with proper steps to reproduce with Related Screen Shot and Buglog in this Thread We will assist you immediately.

I have the same Issue. My phone tells me that the sensor is dirty and I have to clean it. All I can clean is the screen and my thumb. I can register my fingerprint none the less, but it takes a while and many tries.
But after registering that fingerprint, it will only work in like less than 1 of 10 times i try to unlock my phone this way.
I almost always have to unlock my phone with my security pin. But i keep trying.
Googled the problem before but never found anything. And today I see, that it seems I'm not the only one with this problem..
2019-10-23 03:45:22

Rookie Bunny

1656317915 | from app

#4

Hello!.
      I can registered my fingerprint none the less, but it takes a while and many tries. But after registering my fingerprint, i try to unlock my phone but phone is not unlock with fingerprint, i almost always have to unlock my phone with my security pin. Please find the problem and solve it. Please help me!
   
     Thank you!
2019-11-11 22:13:07

Rookie Bunny

6264956036 | from Mi A3

#5

1656317915
Hello!.
      I can registered my fingerprint none the less, but it takes a while and many tries. But after registering my fingerprint, i try to unlock my phone but phone is not unlock with fingerprint, i almost always have to unlock my phone with my security pin. Please find the problem and solve it. Please help me!
   

my mi a3 phone have this problem,,,,,,,after fingerprint option not showing in the setting
2019-11-17 18:22:36

Semi Pro Bunny

aniceto | from Mi A3

#6

I have found that when you have night node enabled, fingerprint sensor doesn't work correctly
2019-12-15 21:27:36

Rookie Bunny

Tissot 21 | from Mi A3

#7

thank you for ur observation, immediately I turned on night mode, the fingerprint started misbehaving, after turning it off, it worked perfectly well
2020-02-07 03:49:40
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