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[Q&A] cannot connect Xiaomi WiFi repeater pro in Mi App

2019-07-13 13:48:02
35860 12
Hi all,I am trying to connect the Xiaomi WiFi Repeater Pro in the appartement of my mother in law. She her daughter is having difficulties with the network in the last room. So my option was to add this Repeater.But in the Mi App ( region: China ) I get the error message below.

So I wanted to try it at my place as well to see if this isn't broken. But in my house it works fine, what to do.

2019-07-13 13:48:02
Favorites2 RateRate

Master Bunny

Mrojhe | from Redmi 4A


I had same problem and i find out it was problem with router
2019-07-13 17:22:41

Semi Pro Bunny

theduke1989 Author | from MI 9


what was the problem with the Router?
my mother in law is using an Fritzbox 7312.
when I see the wifi list. it does not show 2.4 / 5Ghz on my phone with her WiFi.
does it mean no 2.4GHz at least or?
2019-07-18 15:03:51

Rookie Bunny

1832058612 | from mobile


I had same problem and i find out it was problem with router

I am also having the same problem  with my tp link tlwr841hp.what to do
2019-12-20 03:36:56
Invalid floor, the posts have been deleted #4

Master Bunny

Mrojhe | from Redmi Note 8


I am also having the same problem  with my tp link tlwr841hp.what to do

i just bought new with better rating 😀
2019-12-20 04:13:34
Same problem encounter but my first buy mi wifi repeater extender pro is add to the mi home apps but my second buy cannot add why is the problem... thanks
2020-02-18 11:38:22
i also having the same problem
tried app version 5.1.5 also cannot
usse other phone also cannot
already sepnd 3 hrs on setup
damn frusttratred

pls help
2020-09-29 10:21:20
Hi, after many retries adding this repeater in Mi Home, I found that the problem was that my Thomson TG784v3 had security mode set to "WPA-PSK + WPA2-PSK" instead of "WPA2-PSK". After this change, Mi Wi-Fi Range Extender Pro configured properly and added successfully without any retries or issues to my Mi Home account.

Xiaomi should add this information together with the 2.4GHz Wi-Fi limitation in troubleshooting hints.
2021-02-26 00:50:32

Rookie Bunny

6435592843 | from app


Same problem too .. can someone help me to fix this problem .. i bought 2pcs xiao mi wifi repeater .
2021-03-28 20:11:37
Make sure you are connected to 2.4ghz

Change router Channel Width to 20mhz (Make sure its not on auto)
2021-04-05 17:53:40
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