Welcome to yet another chapter of Tech Wednesday !!
As long as voice assistants are on the rise, data privacy should be too. The market is filled with voice assistants from Siri and Google Assistant to Portal and Alexa. Whether it’s your alarm clock, bluetooth speaker, or even microwave, these can be found in every room of a home or office.
Voice assistants are not only considered a household item in today’s tech-centric society, but are also pervasive within offices and companies. 85 percent of businesses will use voice technology such as Cortana to communicate with customers by June 2019.
44 percent of retailers say they will implement IoT devices like Amazon Alexa and Google Home in stores by December 2019.
There have been cases in the past where Alexa was found sending conversations to wrong people. Many times, in security evidence of the few cracks in the system that show privacy risks are emphasized more heavily than the list of regulations companies implement to keep data secure.
As such, it is important for companies to lean into data governance and be transparent with customers about the steps in place to keep their data safe. As per a report, the following was found out after a survey on voice assistants:
Voice assistants are ubiquitous in today’s marketplace, and despite some mistrust, the privacy risk they present remains largely unregulated. As the industry continues to grow, the push for legislation and threat prevention will only increase.
It is recommend to bring data governance programs to the forefront of business conversations, as it supports data protection compliance and broader value of the data within your organization.
And now that you know she’s listening, consider asking, “Alexa, why should I care about data governance?”
Source: The Next Web