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[Q&A] Unable to access MI Account even if the password is right

2019-07-02 11:52:30
7376 4
Hello guys, this is my first post so please forgive me if I'm gonna ask a dumb question.

My situation is I switched from OTA beta ROM to the MIUI 10 stable ROM after it resets my phone the first screen that pops up was "This device is locked" / "This device is associated with an existing MI Account. For security reasons, you need to enter the password to verify the device".

Heres what I did.
1. I open the wifi settings to sign in to my wifi connection
2. I click to the "Activate this device" button. Then it put me where I should put the password. Note: there's no tab or box for the username or MI Account ID.
3. I entered the password of my MI Account. Note: I save it on my computers sticky note so I'm sure I entered the right one.

After those 3 steps, the system says "Couldn't verify MI account ID. Invalid username or password.". So at first I was puzzled so tried to do it 3 times and I turned off the hide password function to make sure that im entering the right password. But after many times of trying, I still can't log in. Then I tried going to "Forget Password".

Heres what happened.
1. It asks me the email address that I used for my MI Account.
2. After I submitted it, it says that they will send an Account Verification Code to my email. Note: I did change the password for my MI Account before this incident so I'm sure that I'm using the same email address on my MI Account.
3. Then I went to my email account but I didn't receive any email after checking everything i.e "Spam and etc.".
4. I thought I did a mistake so I tried it again(Sending the verification code to my Email) but I still received nothing to the point that I've used all my attempts and I can't do it again for 24hrs.

So I tried to log in my MI Account on my desktop because I always save the passwords on the browser to check if I can log in or I cant. So when after trying it says the same thing that the password is incorrect. So I went on my browsers setting and went to "Password" and there I found the saved "Password for my MI Account". So when I turned off the hide password function it shows me that the password I entered on my phone is the same password saved on my computer's browser for my MI Account. So I tried to click the password on my computer's browser hoping that it will direct me to my mi account webpage, But after clicking it, it sends me to an empty page with this "{"result":"error","reason":"expires_in参数不能为空","co de":10016,"description":"缺失必选参数"}" .

I really don't know what to do. I tried doing the hard reset option. I wiped my data and then Reboot my device. But even after doing all that it always sends to the "This device is locked".
Im really out of ideas this is my only phone so I was really a bit frustrated and stressed out for not being able to use it. So id like to ask for your guy's help. I hope you can help me with my problem. Even if not I still want to thank you all for spending time to read my post
2019-07-02 11:52:30
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Try do password reset again and you should have OTP to your registered mobile number if all fails try talking to the nearest MI service center
2019-07-02 17:41:22
Poco F1 Graphite Black (6/64GB)

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5260732261 | from app


Hello poco mi account number sent me please
2020-04-08 11:59:55

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It's very usefull
2020-09-03 00:06:43

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6357336838 | from app


Umay di naulibako bibili ng xiomi
2021-01-16 17:09:36
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