Just earlier this afternoon I was baffled why my fingerprint scanner doesn't work to unlock the phone. What I did was that I first cleaned the sensor using clean cloth, but still it doesn't work. So I check my camera and uses the Fingerprint Sensor to take a selfie but still it doesn't work. From that moment I started to wonder why. So What I did was to go the settings and look for the FP settings. To my surprise, I can't even find the setting for FP. So I reboot the phone thinking it will be okay. As the phone started, the Fingerprint still doesn't work. I went again to the settings and tried to change in different regions( India and HK. But I am from Philippines ) Still nothing happened. The last resort I did was to go back again to settings and access the CIT/Develpers Options and made some random test about my phone finger print. Now I don't know what to do because when I went to test the Fingerprint Sensor, it says that "Unknown Fod Sensor Type. Test failed." The way I understood it is that this might be hardware issue.|
I didn't yet post this in some social medias platform about this issue because I believe relating it here first will be the right most thing to do. I don't want to rant and say something negative about the phone I purchased because I believe that there is valid and reasonable reason for this issue. I just hope that this post will not be ignored.
Btw my MIUI version is the latest. MIUI 10.2.3.0And I have already notified the seller of my unit and they already mentioned that it is still on warranty. (But they don't have service center in our place)
Let's talk about this fruitfully. Thanks.
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