As a Mi Explorer, Xiaomi has given me the opportunity to openly write them to both ask questions and tell them what I like, dislike or want as a consumer.|
Firstly, it's quite a daunting task - Xiaomi is a major company with over $21 billion in revenue in 2018, and at only 8 years old, is now the 4th Largest smartphone maker in the world; and not only smartphones or mobiles, Xiaomi has also created some amazing tablets, smart home devices, laptops and even smart TVs.
Things Xiaomi is Doing Right:
A common charging port (like USB-C or Micro-USB) for all devices with inexpensive, quality cables available
Extremely competitive pricing on devices
Amazing customer support
Things I'd like to See from Xiaomi:
More products like smart bulbs and Tablets - both compatible, available and localized for the USA/UK English speaking market
A better system for unlocking the bootloader on devices
Fewer products that feel like Apple knockoffs - I mean this in the nicest way possible (see below)
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I've been a massive Apple user and fan since 2000 - I have had multiple laptops, routers, watches, iPods, iPads, airpods, desktops and AppleTVs all under one ecosystem in the last 19 years. In my opinion, Apple has lost its way a bit with new products and innovating, instead, it seems like they are releasing products with options and features that have been around many times for years with other companies. I'm not hating on Apple, but they charge a premium price for increasingly similar, more breakable products, and I think they have lost touch with what consumers want and need. That's not to say that the iPhone Xs isn't beautiful or that the airpods aren't awesome, but I think somewhere along the way Apple lost their soul and is now churning out mediocrity.
Apple Sins: (small caveat, these are just my thoughts and opinions - I'm not trying to bash Apple, but I do think they have some issues developing lately)
- Outrageous pricing
- Removing headphone jack
- Removing the USB on their laptops and using this as a vehicle to sell USB-C dongles
- Increasingly thinner devices with lower battery life
- Charging for memory increases rather than including an SD slot
- Peripherals that only work within their ecosystem - airpods, Apple watch, AppleTV, Facetime, etc
My hope for Xiaomi is that they continue to innovate designs further away from the Apple aesthetic and start building a look and product line that is more uniquely Xiaomi. I love Xiaomi's company ethos, their desire to bring technology to the masses and for everyone to be able to get a great mobile device in their budget; that they develop devices that work wherever consumers want to use them and focus on making the smartest, cutting-edge smart products.
I'd love more smart devices, more features, more connectivity and a wired home of tomorrow via Xiaomi.
Xiaomi is a company that I am genuinely excited to talk about, show off and help educate other people about - there is a certain freshness and newness that is exciting and I am so glad to be involved and going to MWC to learn even more about Xiaomi and the current mobile industry.
Let me know what you think, what do you wish from Xiaomi in the future?
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