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Mi Max 3

[Discussion] Mi Max 3. I cant hear a voice during a call

2019-01-13 20:24:02
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I can't hear any voice when in a call? I tried using Facebook Messenger call and Viber Call and getting the same issue.

I tried putting the call on speaker mode and that's the only time I can hear the voice of the caller.

Please help on what to do? Worst case, I'll be returning my unit (bought it brand new the other day). Thanks!
2019-01-13 20:24:02
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Andres Tan | from Mi A1

#1

hi, I'm Andres, a MiA1 user.  I don't have Mi Max2, but I do noticed smart phones have an ear piece ( for the user to hear when making a call )  and a separate speaker/s for speaker mode.
It would be positive that the phone has defective earpiece.
Q:  Have you changed any setting, or noticed any setting that might cause this?

If none, then it's possible the earpiece is defective. But considering it to be a new unit, if you can contact your seller, you should contact them or just request for another unit.
Note: first, erase or delete your info in the unit.
2019-01-17 23:10:54
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