In order to fulfill the basic functions of our service, the user hereby agrees to allow Xiaomi to collect, process and use personal information which shall include but not be limited to written threads, pictures, comments, replies in the Mi Community, and relevant data types listed in Xiaomi's Private Policy. By selecting "Agree", you agree to Xiaomi's Private Policy and Content Policy .
Agree

Redmi 9 series

[Others] Redmi Note 9 Series Camera Dust Problem

2020-08-25 14:03:20
950 13
Any note 9 Series users facing this issue now?

https://www.gizchina.com/2020/08/23/samsung-galaxy-buds-have-serious-problems-under-sun-rays/
2020-08-25 14:03:20
Favorites2 RateRate

Rookie Bunny

6327213138 | from Redmi Note 9 Pro

#1

not yet
2020-08-25 16:19:24

Rookie Bunny

Megumin0614 | from Redmi Note 9 Pro

#2

i used the note 9 pro for 2 mouths and there is already dust, unacceptable
2020-08-25 19:36:35

Semi Pro Bunny

Reskana Chan | from Redmi Note 8 Pro

#3

Use ring camera protection or lens camera protection.
2020-08-25 20:16:01

Rookie Bunny

lslau | from Redmi Note 8 Pro

#4

Yes, my phone has this problem also. How to force Xiaomi to permanently resolve this dust problem? Other users had reported having it cleaned at Mi Service Centre but the dust recurred one week later.
2020-08-27 14:19:30

Rookie Bunny

lslau | from Redmi Note 8 Pro

#5

1) https://en.xiaomitoday.it/serie-redmi-note-9-polvere-nelle-fotocamere-posteriori.html



2) https://c.mi.com/thread-3204548-1-0.html stated "they took 10 days to clean it and again after 1 week you will see dust particle. very shamful for redmi"


3) https://c.mi.com/thread-3278540-1-0.html the moderator stated "It is a quality control issue. You may check with your retailer to get a replacement."


4) https://insiderpaper.com/redmi-note-9-users-face-camera-dust-issue/https://insiderpaper.com/redmi-note-9-u4)sers-face-camera-dust-issue/ stated


However, with reports now increasing, it’s now clear that the Redmi Note 9 camera dust issue is entirely Xiaomi’s fault, as it’s more of a quality control problem. Here’s what one of the Mi Community moderators said regarding the issue below:
“It is a quality control issue. You may check with your retailer to get a replacement. Cheers!”
5) https://www.en24news.com/2020/08/official-announcement-for-dust-problem-of-redmi-note-9-series.html


6) https://www.notebookcheck.net/The-Redmi-Note-9-and-Redmi-Note-9-Pro-may-have-a-camera-module-defect.489392.0.html stated by a buyer (#34 Poem pam) "Rn9. I have faced this issue, once i observed these dust particles. I went to the warranty agency. They replaced me the phone with a new one in 20 days. The new one i got from the replacement had the same thing. It showed up after 2 weeks."


7) https://piunikaweb.com/2020/08/22/redmi-note-9-note-9s-note-9-pro-camera-dust-issue-related-to-hardware-affected-users-advised-to-get-replacements/  stated



 "Though the number was limited earlier, over time, the reports have increased and hence the issue becomes worth highlighting. Moreover, now it’s coming to light that the problem is hardware related – more of a quality control issue – and those affected are being suggested to get a replacement."


8) https://tech.hindustantimes.com/mobile/news/redmi-note-9-redmi-note-9-pro-may-have-a-dust-problem-71598237389002.html stated "Another key thing to note is that the quality issue is related to the hardware which is far more difficult to fix for users."


9) https://www.gizchina.com/2020/08/23/the-rear-camera-of-the-redmi-note-9-series-has-a-serious-dust-issue/
stated "Those who have encountered such a problem are advised to contact the seller with a request to replace the defective unit."

2020-08-27 14:23:06

Rookie Bunny

lslau | from Redmi Note 8 Pro

#6

Reskana Chan
Use ring camera protection or lens camera protection.

You sure this works?
2020-08-27 14:27:10
Invalid floor, the posts have been deleted #7

Rookie Bunny

DJxBlyat Author | from Redmi Note 9 Pro

#8

Pm-Ed on Xiaomi Malaysia FB messenger and commented on a post. No respond😑
2020-08-29 01:22:08

Rookie Bunny

DJxBlyat Author | from Redmi Note 9 Pro

#9

Megumin0614
i used the note 9 pro for 2 mouths and there is already dust, unacceptable

Same here
2020-08-29 01:22:33

Rookie Bunny

DJxBlyat Author | from Redmi Note 9 Pro

#10

1636728335
Yes, my phone has this problem also. How to force Xiaomi to permanently resolve this dust problem? Other users had reported having it cleaned at Mi Service Centre but the dust recurred one week later.

Have to spam them till they respond
2020-08-29 01:22:56
please sign in to reply.
Sign In Sign Up

DJxBlyat

Rookie Bunny

  • Followers

    5

  • Threads

    6

  • Replies

    6

  • Points

    36

Read moreGet new

Mi Comm APP

Stay updated on Mi Products and MIUI

Copyright©2010-2021 Xiaomi.com, All Rights Reserved
Quick Reply To Top Return to the list