Loads of items are 2.4Ghz as mentioned, I have some British General smart plugs and they only work on 2.4Ghz as do many smart bulbs. Sky ship all their routers with 2.4Ghz and 5Ghz synchronised into one, that's sky's prerogative, but this should help you get your 2.4Ghz and 5Ghz frequencies seperate https://helpforum.sky.com/t5/Broadband/Changing-5-ghz-to-2-4-ghz-on-the-sky-q-box/td-p/3189798

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