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[Q & A] how do I update my mi 11to mi UI 12.5 on a global ROM version it tells me there

2021-06-05 01:05:56

428 20

Super moderator

Torlyn | from app

#1

you go to the phone settings, about phone, click on the mi version top left, check for updates
2021-06-05 02:06:31
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Super moderator

Torlyn | from app

#5

6455078186
this is what is shown<br>

Ah, that is the problem, you have bought your phone via a network, and it has a ROM made by them, so they are the ones responsible gor updates
2021-06-05 05:23:20
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Super moderator

Torlyn | from app

#7

6455078186
so am I in able to change it or can I update the software or do I need to contact the seller<br>

Where did you buy it from?
2021-06-05 05:30:59
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Super moderator

Torlyn | from app

#9

6455078186
bluediode<br>

Then I'd definitely contact them. You were missold. these are phones made for phone networks, and they should not be sold outside of them.
2021-06-05 05:36:00
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Super moderator

Torlyn | from app

#11

6455078186
ok thx

just one thing, could you please reboot your phone while looking at the screen. On the first or second liad screen while it reboots, do you see a little padlock icon at the top or bottom?
2021-06-05 05:39:22
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Super moderator

Torlyn | from app

#15

6455078186
there is a padlock icon which is open at the top

ok, so here's what happened. They sold you a Chinese phone, but flashed on it a global ROM. The issue here is that they flashed a network rom on it. I'm off for tonight, I'll do some research tomorrow, I'll pop in your inbox, and we will chat further
2021-06-05 05:54:30
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Super moderator

Torlyn | from app

#18

JohnLeeUK
you can download clean eu or global rom and flash it easily with xiaomi flasher

we really, really don't recommend users do that, as it's so easy to brick their mobile unless they really know what they are doing
2021-06-05 13:48:54
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6455078186 replied at 2021-06-05 07:05:18
in your opinion what is the best advice I should do to update my phone

I have sent you a PM, please reply via that
2021-06-05 15:23:57
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