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[Q&A] been trying to update all week and it's not working. any ideas why?

2021-06-04 21:53:28

303 7

Super moderator

Torlyn | from app

#1

Probably the servers being overloaded. Try something, close the updater, go to the phone settings, type apps, in there go manage apps, click on the three dots top right, click show all apps (if that's not there but has 'hide system services' instead, just close the menu). Then type updater in the search,open that, and at the bottom click clear data/clear all data.<br>
Then once done go to the updater via the usual about phone, and try again
2021-06-04 22:29:27
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Keep us in the loop, if it doesn't do it there are other ways we can try
2021-06-05 00:45:03
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Super moderator

Torlyn | from app

#5

Violet45
it did start but been stuck on 67% for a while now

ok, stop, redo the procedure,and retry tomorrow. Sometimes the servers get overburdened when an update gets released and everyone jumps on it
2021-06-05 02:07:52
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Super moderator

Torlyn | from app

#7

#SaorAlba
Same issue with the 14 update,<br>
stalls at decrypting,<br>
Thanks for the server tip,<br>

the 14 update?
2021-06-13 14:33:40
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