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[Q&A] Does the 10T Lite come with a 1 year warranty?

2021-04-28 23:53:38
313 18
I bought the 10T Lite in November/2020 and today my phone fell out of my pocket and got run over by a car. The part of the front and back glass that got run over are completely cracked. It turns on but the screen doesn't work.
Does anyone have any advice? Like should I get it repaired by a local or does Xiaomi provide repair services?
2021-04-28 23:53:38
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Pro Bunny

Nad. nan | from app

#1

you can contact Xiaomi via a live chat or call them and explain your issue. if there is warranty, which I can't guarantee there is, it may be free of charge. please do the above to get your phone fixed. if you require further assistance, reply to this message
2021-04-29 00:24:42

Rookie Bunny

Bunnylover Author | from app

#2

They keep ending my call. Is there another way I can contact customer services?
2021-04-29 00:26:16

Mi Blogger

Kenny_P | from app

#3

not sure the mi 10 t lite came with a free screen replacement but normally accidental damage isn't covered under the standard warranty. I know Xiaomi offered the free screen replacement on some models but it varied between handsets and only if purchased during a specific period etc.
but yes they do offer a repair service you can chat to them about how it works by using the mi store app and clicking "service"
2021-04-29 00:30:11

Rookie Bunny

Bunnylover Author | from app

#4

I called and they said that it could be possible to repair the screen, thank you so much both for your help
2021-04-29 00:36:39
Bunnylover replied at 2021-04-28 17:36:39
I called and they said that it could be possible to repair the screen, thank you so much both for your help

thats great! make sure to update us on the progress of the repair
2021-04-29 01:58:19

Rookie Bunny

Bunnylover Author | from app

#6

Of course, I'll be sure to update everyone. Would you like to see some before pics? It's quite painful looking
2021-04-29 02:25:13

Pro Bunny

Nad. nan | from app

#7

Bunnylover
Of course, I'll be sure to update everyone. Would you like to see some before pics? It's quite painful looking

sure!
2021-04-29 02:52:15

Rookie Bunny

Bunnylover Author | from app

#8

Breaks my heart everytime I look at it
2021-04-29 03:36:35

Pro Bunny

Nad. nan | from app

#9

Bunnylover
Breaks my heart everytime I look at it

ooh. sorry to see that
2021-04-29 13:59:05
Ouch, painful to see. I hope repairing it is possible, and the bill isn't too high. Good luck
2021-04-29 16:16:04
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