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Redmi Note 9S

[Discussion] Phone turned blind ... doesn't work

2021-01-10 00:17:25
67 3
I faced this problem from yesterday all of a sudden my phone is black and the lock button doesn't recognize ,the phone doesn't open.when I restart it then it's work properly.I didn't face any kind of problem like this from the beginning.please tell me what should I do?
2021-01-10 00:17:25
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Device Team

HYP3R | from app

#1

Dear user, kindly share us a screenshot of your 'About Phone' so that we can help you properly. Also, kindly tell us that if you are having these issues after any system updates or not.
2021-01-10 00:32:28
HYP3R

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Device Team
Mi Community Bangladesh

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Riyad13 Author | from Redmi Note 9S

#2

I didn't face any kind of problem after my phone is updated to 12.2.I faced this problem from yesterday.
2021-01-10 00:41:42

Device Team

HYP3R | from app

#3

Riyad13
I didn't face any kind of problem after my phone is updated to 12.2.I faced this problem from yesterday.

Dear user, we will advice you think perform a 'Factory Reset' after you backup your personal data. Also, if yet unsolved, we will advice to visit your nearest Mi Care for a physical checkup.
2021-01-10 02:33:37
HYP3R

Contributor
Device Team
Mi Community Bangladesh
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