I have spoken to Xiaomi customer service and Virgin Mobile about this issue (each one says the other is at fault and nobody wants to take ownership). Initially Xiaomi said it was because I was trying to use the phone on a 4G network, when I pressed them they then said it was a faulty SIM. Virginmedia claim it is a faulty/incompatible phone and that I should resolve this with the manufacturer.|
- Does anybody have experience with resolving the above issue?
- Am I wasting my time with a "Flagship" that Xiaomi are reluctant to support because of poor sales?
- Should I go back to Apple for my phone?
Thanking you for your responses in advance
In order to fulfill the basic functions of our service, the user hereby agrees to allow Xiaomi to collect, process and use personal information which shall include but not be limited to written threads, pictures, comments, replies in the Xiaomi Community, and relevant data types listed in Xiaomi's Private Policy. By selecting "Agree", you agree to Xiaomi's Private Policy and Content Policy .