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Mi MIX 2S

[Other] miui 12 microphone issue

2020-09-25 01:42:56
661 14
After update on miui 12, i have an issue with microphone. When i call someone, or someone call me - usually mirophone didnt work. What the heck Is going on?
2020-09-25 01:42:56
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Device Team

Xoriatis71 | from Redmi Note 9 Pro

#1

Please go to Settings -> About Phone -> All Specs -> and tap on the Kernel Version multiple times until the CIT starts. After it starts, please select the Microphone test, and perform the test. If the microphone works as it should while in CIT, then your issue might be software related. If it doesn't work correctly, then it means that it is a hardware issue, meaning that your microphone is possibly damaged. If that's the case, please visit your nearest device center in order to have your device checked. Thanks!
2020-09-25 03:30:09

Rookie Bunny

1874206656 Author | from Mi MIX 2S

#2

Xoriatis71
Please go to Settings -> About Phone -> All Specs -> and tap on the Kernel Version multiple times until the CIT starts. After it starts, please select the Microphone test, and perform the test. If the microphone works as it should while in CIT, then your issue might be software related. If it doesn't work correctly, then it means that it is a hardware issue, meaning that your microphone is possibly damaged. If that's the case, please visit your nearest device center in order to have your device checked. Thanks!

This is software issue, because microphone always work on another app's, but not in the "phone" app. In "phone" he USUALLY didnt work, not all the time.
2020-09-25 03:34:51
I've faced this times to times, usually on incoming calls people didn't hear me, but when I called back it was ok. Also it's not like that with every call, just pops randomly.

I didn't do a factory reset after update do MIUI 12, maybe it would solve the problem, but I don't have the luxury of reconfiguring my phone right now.
2020-09-25 18:35:00

Rookie Bunny

1874206656 Author | from Mi MIX 2S

#4

Gardner
I've faced this times to times, usually on incoming calls people didn't hear me, but when I called back it was ok. Also it's not like that with every call, just pops randomly.

I didn't do a factory reset after update do MIUI 12, maybe it would solve the problem, but I don't have the luxury of reconfiguring my phone right now.

I do factory reset. Didn't help.
2020-09-25 18:53:36

Advanced Bunny

eicodi | from Mi MIX 2S

#5

How often do you have this problem? I have a MIX2s but the mic is working well
2020-09-25 19:33:48

Rookie Bunny

1874206656 Author | from Mi MIX 2S

#6

eicodi
How often do you have this problem? I have a MIX2s but the mic is working well

1/4 calls.
2020-09-25 22:26:36

Super moderator

feds64 | from app

#7

Do a factory reset after an update and feedback the outcome.
2020-09-29 00:17:21

Rookie Bunny

1874206656 Author | from Mi MIX 2S

#8

feds64
Do a factory reset after an update and feedback the outcome.

i do. didnt help.
2020-09-29 00:21:56

Advanced Bunny

eicodi | from Mi MIX 2S

#9

1874206656
1/4 calls.

you always use the stock ROM? if you don't, try a fastboot install with the last ROM
2020-09-29 09:48:16

Master Bunny

heres_johnny | from Mi MIX 2S

#10

I have had this problem once in a while also. I wouldn't say 25% of the time, but enough to notice.
2020-10-02 01:11:23
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