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Redmi Note 9/S/Pro

[Discussion] Issues in redmi note 9s

2020-08-16 12:03:19
663 18
I'm currently using Redmi Note 9s global version. i already reported some bugs. There are also soke bugs which I want to report.
1) Whenever I take out my mobile in bright sunlight, its screen becomes slightly red (warm in temperature) which is understandable but when i go back into a dark room, it doesn't go to normal. I even tried color schemes in settings but it didn't work. I've to restart the device to bring back the colors to normal.
2) Now, I've restarted the device, another issue which i experience is that of "Xiamoi SIM activation service". This device, at first, try to activate the SIM but then says, "Find device can't activate SIMs". This issue is been here since the day 1. Regardless of the issue, both SIMs work fine. (Attached screenshots)
3) This issue is already reported many times on this platform, that is related to battery. When i unplug my charger, first 9,10% battery falls rapidly like in 2-3 minutes after that it becomes stable. For example, if i take out my charger at 93%, it falls down rapidly to 85% in next 2-3 minutes. If you're going to suggest my deleting the chache snd other things, I've already done that. Moreovere, this issue is experienced by every other note 9s user in Pakistan. Only a major update can resolve this.
Thanks
2020-08-16 12:03:19
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Advanced Bunny

Mahmood01 Author | from Redmi Note 9S

#1

both screen shots are related to problem no. 2.
2020-08-16 12:04:06
6332768737 replied at 2020-08-16 09:34:06
both screen shots are related to problem no. 2.

Hello,

1. Haven't seen any similar reports. Could you post a bug report? I would suggest you to attach a video sample showing this issue so that devs could check it.
2. I guess this should help you : How to solve "Your SIM card is not activated"
3. Need a bug report for that. Dial *#*#284#*#* and let the issue happen. It will automatically record the logs in the background. Once done, it will be available in MIUI\debug_log\ folder in your storage. Attach the log when reporting the bug. Share the report IDs here so that I can share it with the relevant team.

Cheers! :-)
2020-08-16 13:26:50
Device ModeratorMi Global Community
POCO F1 | Mi MIX 3 | Mi 8 | Redmi Note 9/S/Pro

Advanced Bunny

M.Silva | from Redmi Note 8

#3

6332768737
both screen shots are related to problem no. 2.

yeah same issue have a my redmi note 8
2020-08-16 13:27:27

Advanced Bunny

Mahmood01 Author | from Redmi Note 9S

#4

happybuddhist
Hello,

1. Haven't seen any similar reports. Could you post a bug report? I would suggest you to attach a video sample showing this issue so that devs could check it.

i can't show you samples for problem 1 because i tried to capture the screenshot before and after the issue but when i restarted the device, the colors came normal and both pics seemed normal.
2020-08-16 13:29:17
6332768737 replied at 2020-08-16 10:59:17
i can't show you samples for problem 1 because i tried to capture the screenshot before and after the issue but when i restarted the device, the colors came normal and both pics seemed normal.

I guess a screenshot or a screen recording may not help. Try capturing the video from another device to show the color difference. I guess the screenshot will only show the real colors (software), irrespective of what your display (hardware) shows.

Cheers! :-)
2020-08-16 13:35:00
Device ModeratorMi Global Community
POCO F1 | Mi MIX 3 | Mi 8 | Redmi Note 9/S/Pro

Advanced Bunny

Mahmood01 Author | from Redmi Note 9S

#6

happybuddhist
I guess a screenshot or a screen recording may not help. Try capturing the video from another device to show the color difference. I guess the screenshot will only show the real colors (software), irrespective of what your display (hardware) shows.

Cheers! :-)

ok I'll do
2020-08-16 13:35:26

Advanced Bunny

Mahmood01 Author | from Redmi Note 9S

#7

@happybuddhist how to send bug reports for problem 1 & 3?
2020-08-16 13:43:43
6332768737 replied at 2020-08-16 11:13:43
@happybuddhist how to send bug reports for problem 1 & 3?

Check out this thread for step-by-step instructions : Reporting Issues Through Feedback App

Cheers! :-)
2020-08-16 14:13:47
Device ModeratorMi Global Community
POCO F1 | Mi MIX 3 | Mi 8 | Redmi Note 9/S/Pro

Pro Bunny

Kavishika | from Redmi Note 8

#9

To activate SIM. You must have reloaded you SIMs" accounts.
2020-08-16 16:22:32

Advanced Bunny

Mahmood01 Author | from Redmi Note 9S

#10

Kavishika
To activate SIM. You must have reloaded you SIMs" accounts.

how?
2020-08-16 16:25:50
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