I purchased a Poco F2 Pro smartphone from the official store of Xiaomi Russia. But when I opened the package I received, I found that the smartphone contains a factory defect. |
Namely, when the power button is turned on, the display lights up, but the display does not respond to touch or finger presses. When you press a combination of buttons "Reset to factory settings" - the display has a black background, you can see a hare in a hat with a red star repairing a green Android robot.
I went to the store, they said to send back to them. But I have already made full payment. And I'm afraid the store will come up with any reason not to return the money. Because I live in Russia, and I have solid reasons for this.
Order and payment from 2020, July 29. Order number 5200730890000026.
Question. Can I give this smartphone to the Official Servise Center, for tests?
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