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Redmi Note 9/S/Pro

[Discussion] Redmi Note 9S | Recievers can't hear properly.

2020-08-03 01:18:52
272 6
I had used redmi note 4 for almost 3 years and now I have bought redmi note 9S few months before. I am encountering a problem in calling which I haven't experienced in redmi note 4. Many people have reported me that they are unable to hear me properly during SIM Calling. My voice is usually cut and distorted to them.
This problem is only on GSM calling and WhatsApp callings are going fine. I have tested my microphones and they are working fine. The problem seems to me in the software. I have been waiting for the updates to resolve this issue but 2 months have passed and the problem still exists.
2020-08-03 01:18:52
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Rookie Bunny

6337534270 Author | from Redmi Note 9S


2020-08-03 01:20:42

Rookie Bunny

6345025775 | from Redmi Note 9S


I am having issue in hearing the callers.
2020-08-03 04:06:29

Rookie Bunny

WuillLemus | from app


try wipe and clean
2020-08-03 04:11:44
Have you tried a factory reset? If not, kindly perform that after making a backup of your data. If issue persists, kindly send a bug report regarding this and share the report ID here.
2020-08-03 09:54:41
Device ModeratorMi Global Community
POCO F1 | Mi MIX 3 | Mi 8 | Redmi Note 9/S/Pro

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Brainy XXII | from Redmi Note 8


Xiaomi and problems, like 5 and 6.
2020-08-03 15:54:20

Rookie Bunny

6337534270 Author | from Redmi Note 9S


The problem still persists after the factory reset. I went to Xiaomi service center for claiming this issue, so they advised me to wait till MIUI 12 update. The update might fix the problem. so I am just waiting for the official update. but I am really disappointed. Redmi note 4 really build my trust on Xiaomi but this redmi note 9s broke my trust. hope to get problem fix in the update
2020-09-01 07:32:55
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