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Mi MIX 2

[Q & A] only charging when off

2020-04-27 22:37:58
167 5
This week my phone has developed an issue with charging. It will only start to charge when the phone is off. If I turn it on once it's charging it will keep charging but won't start again if I unplug it.

I thought it could be a issue with apps draing the battery so have tried a factory reset but the issue continues

I have also tried different cables and power supply. Any ideas what causing the issues? Do I try a full new install or replace the charge port?
2020-04-27 22:37:58
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Admin

Torlyn | from app

#1

Interesting one, though quite annoying. You pretty much did everything I'd advise first. I'll try and find out more. Just a daft question, no recent update coinciding?
2020-04-27 23:34:50

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1854836989 Author | from app

#2

no update that's would make sense. I'm going to try clean the port tonight thinking about it and it possibly got wet afew days before this happened
2020-04-28 00:15:49

Admin

Torlyn |

#3

1854836989 replied at 2020-04-27 17:15:49
no update that's would make sense. I'm going to try clean the port tonight thinking about it and it possibly got wet afew days before this happened

ah, that might indeed be that, one of the possibles would be the battery reporting something wrong, so only charging off, and water damage might have triggered that
2020-04-28 00:35:33

Advanced Bunny

1854836989 Author | from app

#4

yeah makes sense. I'll give it the port ago and if not replace it. thanks for the help
2020-04-28 00:36:39

Admin

Torlyn | from app

#5

1854836989
yeah makes sense. I'll give it the port ago and if not replace it. thanks for the help

Pleasure, and good luck :)
2020-04-28 01:54:54
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