My brother's Mi9t turned off all of a sudden while he was using his fitness app. He just bought his phone. It's new. Once we could turned it on by pressing Power on and Volume up and then we chose restart option. After that It shows MI logo and it turns off and we can't turn it on at all. We tried everything. I had a Sony Xperia device and It came with Xperia Suit which diagnosed through devices and fixed everything by it self. Does xiaomi comes with any app like that?My biggest problem is that we can't go to support centers because all support centers are shut down in my country because of Nowrooz Holidays and Corona Virus. I have contacted Xiaomi's global services but they never answered any of my questions.|
I have plugged the phone to a powerbank to check if it charges and I found that It doesn't charge at all. My powerbank shows that it is charging the phone but the phone doesn't consume any battery. Can anyone help at all?
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