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Mi 9/SE/T/T Pro/Lite

[Discussion] Help me! Mi9t won't turn on!

2020-03-24 20:50:11
288 10
My brother's Mi9t turned off all of a sudden while he was using his fitness app. He just bought his phone. It's new. Once we could turned it on by pressing Power on and Volume up and then we chose restart option. After that It shows MI logo and it turns off and we can't turn it on at all. We tried everything. I had a Sony Xperia device and It came with Xperia Suit which diagnosed through devices and fixed everything by it self. Does xiaomi comes with any app like that?My biggest problem is that we can't go to support centers because all support centers are shut down in my country because of Nowrooz Holidays and Corona Virus. I have contacted Xiaomi's global services but they never answered any of my questions.
I have plugged the phone to a powerbank to check if it charges and I found that It doesn't charge at all. My powerbank shows that it is charging the phone but the phone doesn't consume any battery. Can anyone help at all?

2020-03-24 20:50:11
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Device team

cherri | from Redmi K20 Pro

#1

Ok is the device able to go to recovery mode at least? By pressing power key and volume + key at a time?
2020-03-24 21:15:55

Super Moderador

feds64 | from Mi Note 10

#2

Just wait for the service centre to be reopen and have them check it.
2020-03-24 22:31:36

Advanced Bunny

6283610388 | from mobile

#3

feds64
Just wait for the service centre to be reopen and have them check it.

Feds64 can you please tell me where is the security patch update of the mi 9t
2020-03-25 00:31:50

Super Moderador

feds64 | from Mi Note 10

#4

6283610388
Feds64 can you please tell me where is the security patch update of the mi 9t

The latest is up til January.
2020-03-25 00:54:24
cherri replied at 2020-03-25 03:15:55
Ok is the device able to go to recovery mode at least? By pressing power key and volume + key at a time?

yes i have had same problem and the device able to go to recovery mode
2020-03-25 13:10:03
6305337933 replied at 2020-03-25 19:10:03
yes i have had same problem and the device able to go to recovery mode

2020-03-25 13:10:30

Device team

cherri | from Redmi K20 Pro

#7

6305337933
yes i have had same problem and the device able to go to recovery mode

If device is able to go to recovery mode then do wipe data and try to reboot if it worked then well and good if still not working then you need to wait until service reopen
2020-03-25 23:44:06

Rookie Bunny

6305337933 | from mobile

#8

cherri
If device is able to go to recovery mode then do wipe data and try to reboot if it worked then well and good if still not working then you need to wait until service reopen

No when i tried to go to recovery mode the device won’t to go to recovery I don’t know why......
2020-03-28 08:20:51

Device team

cherri | from Redmi K20 Pro

#9

6305337933
No when i tried to go to recovery mode the device won’t to go to recovery I don’t know why......

Then you need to wait until the service center opens 🤷‍♂️ and get it done with them.
2020-03-28 11:38:01

Advanced Bunny

Mehrshadkh Author | from mobile

#10

6305337933
No when i tried to go to recovery mode the device won’t to go to recovery I don’t know why......

I had my brother's device checked by sevice station. They have changed it's motherboard with no explanation.They said it happens. I'm so acidic toward Xiaomi right now. Their software support **s and I can't trust their production quality. I don't mind your ideas as I bought two devices and It ends like this. My Mi9 with whole software problems and zero software support an my brother's Mi9t which had end dead without any reason after only two weeks!
2020-04-23 18:03:29
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Mehrshadkh

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