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[Bug] [ MIUI 11 Weekly ] [ Mi 9T ] unable to post videos longer than 15 sec. on Instagram stories.

2019-12-05 23:46:47
897 25
It's impossible to upload videos longer than 15 seconds on Instagram stories.
Only first part of the video is published.
Other parts (second, third and so on) remain pending resulting in error few seconds later.
This bug is not present in MIUI 11 Stable over Android 9.
2019-12-05 23:46:47
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Feedback Team

wai_yan | from Mi Note 3

#1

Dear user, Sorry for the inconvenience. Kindly try to clear the data of the Instagram app from the setting-installed app then reboot your device once and check. Also, Kindly share screenshot of your about phone for further assistance. Thanks.
2019-12-06 00:38:43
Wai_Yan
Myanmar
Feedback Team

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giodeluigi Author |

#2

wai_yan replied at 2019-12-06 12:38:43
Dear user, Sorry for the inconvenience. Kindly try to clear the data of the Instagram app from the setting-installed app then reboot your device once and check. Also, Kindly share screenshot of your about phone for further assistance. Thanks.

Thanks for your reply wai_yan,
unfortunately cleaning data on Instagram app then reboot didn't solve the issue.
Also many MI 9 users are getting this bug.
MI 9T 6/128 here.
Thank you
2019-12-06 04:10:43

Feedback Team

wai_yan | from Mi Note 3

#3

giodeluigi
Thanks for your reply wai_yan,
unfortunately cleaning data on Instagram app then reboot didn't solve the issue.
Also many MI 9 users are getting this bug.

Dear user, Thank you for your reply. It is not a bug. Kindly note that instrgram doesn't allow to post videos for more than 15 second. You've got a 15-second limit per individual Story. However, if you upload a video that's longer than 15 seconds, they will chop it into 15-second pieces for you. Thanks for understanding.
2019-12-06 04:58:56
Wai_Yan
Myanmar
Feedback Team

Rookie Bunny

giodeluigi Author | from app

#4

wai_yan
Dear user, Thank you for your reply. It is not a bug. Kindly note that instrgram doesn't allow to post videos for more than 15 second. You've got a 15-second limit per individual Story. However, if you upload a video that's longer than 15 seconds, they will chop it into 15-second pieces for you. Thanks for understanding.

Yeah, I know, sorry for misunderstanding, I try to explain the issue better:
I know how Instagram deals with video more than 15 sec. longer; it chops into several 15 secs videos.
The issue on weekly is about that only the first "chop" gets published.
The second chop, third chop and so on remain pending then resulting in error.
In stable rom this issue doesn't happen and the long original video is posted into several splitted videos.
2019-12-06 05:04:35

Feedback Team

wai_yan | from Mi Note 3

#5

giodeluigi
Yeah, I know, sorry for misunderstanding, I try to explain the issue better:
I know how Instagram deals with video more than 15 sec. longer; it chops into several 15 secs videos.
The issue on weekly is about that only the first "chop" gets published.

Dear user, Thank you for your reply. Kindly share screenshot of your about phone for further assistance. Thanks.
2019-12-06 05:05:38
Wai_Yan
Myanmar
Feedback Team

Semi Pro Bunny

Ebrahim.Khodaei | from mobile

#6

wai_yan
Dear user, Thank you for your reply. It is not a bug. Kindly note that instrgram doesn't allow to post videos for more than 15 second. You've got a 15-second limit per individual Story. However, if you upload a video that's longer than 15 seconds, they will chop it into 15-second pieces for you. Thanks for understanding.

Also my MI 9 after updating to MIUI 11 have this bug, but i posting video more than 15 second on my instageram account on other mobile.
miui 11 note allowed access for Instagram choping 15 second ☹️☹️☹️
2019-12-06 05:42:49

Rookie Bunny

giodeluigi Author | from app

#7

1711020758
Also my MI 9 after updating to MIUI 11 have this bug, but i posting video more than 15 second on my instageram account on other mobile.
miui 11 note allowed access for Instagram choping 15 second ☹️☹️☹️

Yeah, that's right.
If I login to my account using my wife's iPhone it works so there's no problem with my account or whatever.
Stable rom doesn't have this bug.
2019-12-06 05:48:02
giodeluigi replied at 2019-12-06 14:18:02
Yeah, that's right.
If I login to my account using my wife's iPhone it works so there's no problem with my account or whatever.
Stable rom doesn't have this bug.

My Mi 9 rom is Global Stable 11.0.2.0 and this problem still in stable rom, this is MIUI 11 bug...
2019-12-08 06:08:21

Rookie Bunny

giodeluigi Author |

#9

1711020758 replied at 2019-12-08 18:08:21
My Mi 9 rom is Global Stable 11.0.2.0 and this problem still in stable rom, this is MIUI 11 bug...

It seems to be an Android 10 related bug, not MIUI 11.
MIUI 11 Stable for MI 9T is based on Android 9 and it doesn't show the issue.
You most probably have Android 10.
2019-12-08 21:16:01
wai_yan replied at 2019-12-06 08:05:38
Dear user, Thank you for your reply. Kindly share screenshot of your about phone for further assistance. Thanks.

Dear Wai_yan, you can see all the problem in this post ignored by the feedback team https://c.mi.com/thread-2643829-1-1.html
you also can see a video of the error happening

EDIT 2019-12-10:

the specs of my cell




2019-12-09 10:23:38
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