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[Bug] Redmi k20 pro update issues

2019-11-02 16:00:48
209 6
after latest update 11 issue on my phone , when placing call screen can go black and off and it's not possible to turn it on , but the call itself continue , screen goes on again when call is finished and opponent hangs on .
2019-11-02 16:00:48
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Feedback Team

SIVARAMAN N | from Redmi Note 7 Pro

#1

Dear user thanks for your feedback Kindly do Clear app data and Cache of Caller Ui app through installed app and reboot your device then check Thanks
2019-11-02 18:33:45
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Rookie Bunny

6189711403 Author | from mobile

#2

SIVARAMAN N
Dear user thanks for your feedback Kindly do Clear app data and Cache of Caller Ui app through installed app and reboot your device then check Thanks

Dear friend I followed your instructions, but unfortunately nil help, the phone still doing the same thing and it is very annoying. More ideas, thank you in advance
2019-11-10 16:08:55
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6189711403 Author | from mobile

#3

SIVARAMAN N
Dear user thanks for your feedback Kindly do Clear app data and Cache of Caller Ui app through installed app and reboot your device then check Thanks

Kind of sorted out myself, go into cit mode test proximity sensor, value get stuck on zero that is the problem, go to additional tools and calibrate proximity sensor, when done so pass the test again and it should be ok. So far working good, will see and report.
2019-11-12 04:58:35
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Rookie Bunny

6189711403 Author |

#4

6189711403 replied at 2019-11-12 11:58:35
Kind of sorted out myself, go into cit mode test proximity sensor, value get stuck on zero that is the problem, go to additional tools and calibrate proximity sensor, when done so pass the test again and it should be ok. So far working good, will see and report.

Still have some issues with the proximity sensor, sometimes it’s working sometimes not...
2019-11-17 16:19:30
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Feedback Team

SIVARAMAN N | from Redmi Note 7 Pro

#5

6189711403
Still have some issues with the proximity sensor, sometimes it’s working sometimes not...

Dear user sorry for the inconveniences Kindly wait for it check the issue in upcoming updates thanks
2019-11-17 17:44:14
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Rookie Bunny

1898158752 |

#6

Hello, This issue is happening everytime after miui 11 update in k20 pro.
Are you saying its fixed and we will receive the update very soon.
Its so annoying to hard reboot everytime i make a whatsapp call......
2019-11-25 17:49:31
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