In order to fulfill the basic functions of our service, the user hereby agrees to allow Xiaomi to collect, process and use personal information which shall include but not be limited to written threads, pictures, comments, replies in the Mi Community, and relevant data types listed in Xiaomi's Private Policy. By selecting "Agree", you agree to Xiaomi's Private Policy and Content Policy .
Agree

Redmi Note 8/Pro/8T

[Discussion] "OK Google" not working

2019-10-25 06:13:28

16,275 92

Master Bunny

tZe_vitamin | from Redmi Note 8 Pro

#1

I turn off my Google assistant ,but I didn't have problems to use it. I am from Europe,also set language to English USA, set my region and work without problem.
check once again your setup or Google account,this no nothing with phone, everything is in set-up on your Google account
2019-10-25 07:13:50
Reply Report

Master Bunny

tZe_vitamin | from Redmi Note 8 Pro

#3

vargas7
Thank you, tZe_vitamin but I have check my configuration no less than 10 times and still does not work.

just to make sure,that we talking about the same thing.. you think on this,when you long press home button,you enter to Google assistant? you want that to setup ,right?

from app

from app
2019-10-25 22:12:46
Reply Report

Master Bunny

tZe_vitamin | from Redmi Note 8 Pro

#5

vargas7
Yes, exactly. That part does work. From there, I press the Explore button, go to Settings, Phone and the "Access with voice match" is disabled with that warning. I cannot enable it in any way.

when I press turn on, I get this.. no setup , nothing.. works without any further set-up.
you should also when you press turn on, should get this.. like my screenshot. what from there is problem,what message you get?

from app

from app
2019-10-25 23:13:35
Reply Report

Master Bunny

tZe_vitamin | from Redmi Note 8 Pro

#7

vargas7
If you press the "Compass" icon on the lower right, you'll get to a "Explore" window, then click on your profile picture on the upper right and then on "Settings". On the next screen, you go to the "Assistant" tab and scroll down to "Assistant devices". "Phone" should appear there.
On the next screen, You'll get the screenshot I first posted. "Voice match" is disabled.

this is my setup. I have PHONE, in assistant devices, and when I open it,this is the setup ,try to set it like mine

from app

from app
2019-10-26 00:20:53
Reply Report

Master Bunny

tZe_vitamin | from Redmi Note 8 Pro

#8

this is what you mean?
2019-10-26 00:21:19
Reply Report

Master Bunny

tZe_vitamin | from Redmi Note 8 Pro

#10

vargas7
Yes, but this is what I need to enable. This used to work and now it does not.

but this is also turn off on my assistant to, and without this, I can use voice to use Google assistant. this doesn't have nothing with your problem..
2019-10-26 00:55:25
Reply Report

Master Bunny

tZe_vitamin | from Redmi Note 8 Pro

#12

vargas7
My friend, thank you for your help, but I'm afraid you misunderstood my problem. I need to enable this check in order to use the OK Google command from anywhere in my phone with just my voice.

yes. thank you.
I really try.. but.. I hope that someone will help you soon.
2019-10-26 01:05:19
Reply Report

Master Bunny

tZe_vitamin | from Redmi Note 8 Pro

#18

maybe is problem in your region? do you have OK Google in previous phones?
2019-10-29 03:50:39
Reply Report

Master Bunny

tZe_vitamin | from Redmi Note 8 Pro

#24

1701189009
Hello guys!

I just moved from Note 7 to Note 8 and I have this same issue. I already tried all the stuff you can imagine, even configuring Note 8 exactly the same as Note 7 but it didn't work. Definitely, this must be a bug from Google on this device. I hope this to be fixed soon as I (and I assume you too) use this feature a lot. After a week with Note 8, I see that even Software Developers did not see this device coming. Surprise!

I didn't configure anything and OK Google works without any problem. maybe is problem in your configuration. you didn't need to touch the settings.. it will work like on mine and others..
2019-11-06 01:21:30
Reply Report
  • Followers

    24

  • Threads

    1

  • Replies

    18

  • Points

    59

Copyright©2010-2020 Xiaomi.com, All Rights Reserved
Content Policy

Quick Reply To Top Return to the list