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Redmi Note 7

[Q&A] redmi note 7s keeps restarting

2019-09-29 12:23:15
703 2
Just got a new redmi note 7s and it keeps restarting everytime it's not being used or not on charge, I've done a factory reset no luck, I've also done hard reset wiping the entire phone data still no luck. I saw the logs and it says

Please help
Redmi Note 7s 3gb/32gb



-------- kernel abnormal reboot records ----------record time_stamp : 2009-01-01 00:01:38record time_stamp : 2009-01-01 00:01:38kernel poweroff   :  PNo.0-ps_hold  PNo.1-keypad_reset1 record time_stamp : 2009-01-01 00:01:38kernel reboot     : rebootrecord time_stamp : 2009-01-01 00:01:38------------------------------------record time_stamp : 2019-09-29 11:26:05record time_stamp : 2019-09-29 11:26:05kernel poweroff   :  PNo.0-ps_hold  PNo.1-keypad_reset1 record time_stamp : 2019-09-29 11:26:05kernel reboot     : rebootrecord time_stamp : 2019-09-29 11:26:05------------------------------------record time_stamp : 2019-09-29 12:13:14record time_stamp : 2019-09-29 12:13:14kernel poweroff   :  PNo.0-gp_fault0  PNo.1-resever6 record time_stamp : 2019-09-29 12:13:14kernel reboot     : rebootrecord time_stamp : 2019-09-29 12:13:14------------------------------------record time_stamp : 2019-09-29 12:26:26record time_stamp : 2019-09-29 12:26:26kernel poweroff   :  PNo.0-gp_fault0  PNo.1-resever5 record time_stamp : 2019-09-29 12:26:26kernel reboot     : rebootrecord time_stamp : 2019-09-29 12:26:26------------------------------------record time_stamp : 2019-09-29 12:30:51record time_stamp : 2019-09-29 12:30:51kernel poweroff   :  PNo.0-gp_fault0  PNo.1-resever4 record time_stamp : 2019-09-29 12:30:51kernel reboot     : rebootrecord time_stamp : 2019-09-29 12:30:51------------------------------------record time_stamp : 2019-09-29 12:35:31record time_stamp : 2019-09-29 12:35:31kernel poweroff   :  PNo.0-gp_fault0  PNo.1-resever4 record time_stamp : 2019-09-29 12:35:31kernel reboot     : rebootrecord time_stamp : 2019-09-29 12:35:31------------------------------------record time_stamp : 2019-09-29 12:38:47record time_stamp : 2019-09-29 12:38:47kernel poweroff   :  PNo.0-gp_fault0  PNo.1-resever4 record time_stamp : 2019-09-29 12:38:47kernel reboot     : rebootrecord time_stamp : 2019-09-29 12:38:47------------------------------------record time_stamp : 2019-09-29 12:42:28record time_stamp : 2019-09-29 12:42:28kernel poweroff   :  PNo.0-gp_fault0  PNo.1-resever4 record time_stamp : 2019-09-29 12:42:28kernel reboot     : rebootrecord time_stamp : 2019-09-29 12:42:28------------------------------------record time_stamp : 2019-09-29 12:45:40record time_stamp : 2019-09-29 12:45:40kernel poweroff   :  PNo.0-gp_fault0  PNo.1-resever5 record time_stamp : 2019-09-29 12:45:40kernel reboot     : rebootrecord time_stamp : 2019-09-29 12:45:40------------------------------------record time_stamp : 2019-09-29 12:47:22record time_stamp : 2019-09-29 12:47:22kernel poweroff   :  PNo.0-ps_hold  PNo.1-keypad_reset1 record time_stamp : 2019-09-29 12:47:22kernel reboot     : rebootrecord time_stamp : 2019-09-29 12:47:22------------------------------------record time_stamp : 2019-09-29 12:49:38record time_stamp : 2019-09-29 12:49:38kernel poweroff   :  PNo.0-gp_fault0  PNo.1-fault_n record time_stamp : 2019-09-29 12:49:38kernel reboot     : rebootrecord time_stamp : 2019-09-29 12:49:38------------------------------------record time_stamp : 2019-09-29 12:53:45record time_stamp : 2019-09-29 12:53:45kernel poweroff   :  PNo.0-gp_fault0  PNo.1-resever6 record time_stamp : 2019-09-29 12:53:45kernel reboot     : rebootrecord time_stamp : 2019-09-29 12:53:45------------------------------------record time_stamp : 2019-09-29 12:56:29record time_stamp : 2019-09-29 12:56:29kernel poweroff   :  PNo.0-gp_fault0  PNo.1-resever6 record time_stamp : 2019-09-29 12:56:29kernel reboot     : rebootrecord time_stamp : 2019-09-29 12:56:29------------------------------------record time_stamp : 2019-09-29 12:58:20record time_stamp : 2019-09-29 12:58:20kernel poweroff   :  PNo.0-ps_hold  PNo.1-keypad_reset1 record time_stamp : 2019-09-29 12:58:20kernel reboot     : rebootrecord time_stamp : 2019-09-29 12:58:20------------------------------------record time_stamp : 2019-09-29 13:02:02record time_stamp : 2019-09-29 13:02:02kernel poweroff   :  PNo.0-gp_fault0  PNo.1-resever4 record time_stamp : 2019-09-29 13:02:02kernel reboot     : rebootrecord time_stamp : 2019-09-29 13:02:02------------------------------------record time_stamp : 2019-09-29 13:06:06record time_stamp : 2019-09-29 13:06:06kernel poweroff   :  PNo.0-ps_hold  PNo.1-keypad_reset1 record time_stamp : 2019-09-29 13:06:06kernel reboot     : rebootrecord time_stamp : 2019-09-29 13:06:06------------------------------------record time_stamp : 2019-09-29 13:25:21record time_stamp : 2019-09-29 13:25:21kernel poweroff   :  PNo.0-ps_hold  PNo.1-keypad_reset1 record time_stamp : 2019-09-29 13:25:21kernel reboot     : rebootrecord time_stamp : 2019-09-29 13:25:21------------------------------------record time_stamp : 2019-09-29 13:28:46record time_stamp : 2019-09-29 13:28:46kernel poweroff   :  PNo.0-ps_hold  PNo.1-keypad_reset1 record time_stamp : 2019-09-29 13:28:46kernel reboot     : rebootrecord time_stamp : 2019-09-29 13:28:46------------------------------------record time_stamp : 2019-09-29 13:33:10record time_stamp : 2019-09-29 13:33:10kernel poweroff   :  PNo.0-gp_fault0  PNo.1-resever4 record time_stamp : 2019-09-29 13:33:10kernel reboot     : rebootrecord time_stamp : 2019-09-29 13:33:10------------------------------------record time_stamp : 2019-09-29 13:38:55record time_stamp : 2019-09-29 13:38:55kernel poweroff   :  PNo.0-ps_hold  PNo.1-keypad_reset1 record time_stamp : 2019-09-29 13:38:55kernel reboot     : rebootrecord time_stamp : 2019-09-29 13:38:55------------------------------------record time_stamp : 2019-09-29 13:47:20record time_stamp : 2019-09-29 13:47:20kernel poweroff   :  PNo.0-gp_fault0  PNo.1-resever5 record time_stamp : 2019-09-29 13:47:20kernel reboot     : rebootrecord time_stamp : 2019-09-29 13:47:20------------------------------------record time_stamp : 2019-09-29 13:55:46record time_stamp : 2019-09-29 13:55:46kernel poweroff   :  PNo.0-ps_hold  PNo.1-keypad_reset1 record time_stamp : 2019-09-29 13:55:46kernel reboot     : rebootrecord time_stamp : 2019-09-29 13:55:46------------------------------------record time_stamp : 2019-09-29 14:11:58record time_stamp : 2019-09-29 14:11:58kernel poweroff   :  PNo.0-gp_fault0  PNo.1-resever4 record time_stamp : 2019-09-29 14:11:58kernel reboot     : rebootrecord time_stamp : 2019-09-29 14:11:58------------------------------------
2019-09-29 12:23:15
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Hello,

Ask the shipper for replacement.
2019-09-30 14:39:54

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Afsir | from app

#2

bro have you fixed this issue because I having same issue in my redmi note 7... please give me a solution
2020-09-27 06:27:13
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akshay0309

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