I use it especially for initiating calls but there's a limitation. I have a daughter, Maa Afua, I call often but Assistant mistakes it to be Mafia and can't pull it from my Contacts. Multiple contacts pose some problems: eg Paa Yaw 1 and Paa Yaw 2, bring in difficulty for Assistant. I refrain from putting multiple numbers of same contact under one name. When there's a problem with the phone, all multiple numbers disappear apart from the very first one. Assistant is amazing in doing internet search and converting spoken words to text in SMS.