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Redmi 5/Plus

[Q&A] Redmi 5 Plus camera doesn't work

2019-06-21 11:26:42
186 3
Hello, I have a xiaomi redmi 5 plus phone and the camera is not working. When i open the app it goes to the frontal camera and when i tap to go to the other one a message pops up and says "camera error: can't connect with camera". I've already had this problem before and i tried to do everything i could to solve it, i cleared the cache of the camera and rebooted the phone, I cleared all the data of the camera and rebooted the phone, i also tried putting the default settings and reboot and i tried to factory reset the phone but NONE worked. I took my phone to customer service and they had my camera replaced because there was no solution for this and now after some months with the new camera the same error happens again... i've already tried all of the things mentioned above and none of them worked again, someone please help me.
The phone is a Xiaomi Redmi 5 plus as mentioned earlier
Android version is: 8.1.0
and MIUI version is: 10.2.1.0
2019-06-21 11:26:42
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Try clean flash or factory reset! after feedback here
2019-06-24 02:19:16

Advanced Bunny

Ranman | from Redmi 5 Plus

#2

I have remi 5 plus 32gb China package,My cell phone camera is in trouble too, and it's no longer the same as it used to be, and the quality of the photos is poor, but the front camera is still good.
2019-10-05 22:05:01

Device team

Cah Bagos | from Redmi Note 6 Pro

#3

6231088689
I have remi 5 plus 32gb China package,My cell phone camera is in trouble too, and it's no longer the same as it used to be, and the quality of the photos is poor, but the front camera is still good.

try to clear all data of camera app -- reboot the device and check [ make sure the lenses not scratch or dirty ] then check
2019-10-06 11:16:10
Experience is the best teacher..!
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