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[Q&A] Thermal throtteling on pubg on pocophone

2019-06-16 09:00:17
272 7
This should not happen on an sd845 device. After some time pubg starts lagging like crazy and gets back to normal and the loop continues. My room temperature is 30c and the phone gets up to 60c. I'm playing on lowest possible settings on 1080p resolution with 60fps.
This are stats right after pubg starts lagging
2019-06-16 09:00:17
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Feedback Team

abhinav12321 | from Redmi Note 5 Pro

#1

Hi there.
Thanks for writing to us.
Kindly share Battery temperature SS from security app.Avoid trusting 3rd party temperature detecting apps as they may not be accurate.
thanks
2019-06-16 09:29:07

Rookie Bunny

1836162153 Author | from app

#2

abhinav12321
Hi there.
Thanks for writing to us.
Kindly share Battery temperature SS from security app.Avoid trusting 3rd party temperature detecting apps as they may not be accurate.

After normal usage I get 38C and right after pubg starts lagging I get 43C
2019-06-16 09:42:38

Feedback Team

abhinav12321 | from Redmi Note 5 Pro

#3

1836162153
After normal usage I get 38C and right after pubg starts lagging I get 43C

Hi there.
thanks for replying.
Is this information from the security app?
thanks
2019-06-16 09:52:20

Rookie Bunny

1836162153 Author | from app

#4

abhinav12321
Hi there.
thanks for replying.
Is this information from the security app?

Yes
2019-06-16 09:53:47

Feedback Team

abhinav12321 | from Redmi Note 5 Pro

#5


Hi there.
thanks for replying.
heavy games usually cause the phone to heat up. Even the room temperature matters in this. It is totally normal.
If you have a cover on, kindly remove it and play as it may cause heating issues.
You also try using The game turbo feature.
thanks
2019-06-16 10:01:40

Rookie Bunny

1836162153 Author | from app

#6

abhinav12321
Hi there.
thanks for replying.
heavy games usually cause the phone to heat up. Even the room temperature matters in this. It is totally normal.

Thank you for your help, but I am still not convinced that this should be happening on an sd845 phone on lowest settings. I posted the same question on r/pocophones subreddit and some people responded that they don't have these issues. Thanks again.
2019-06-16 10:16:04
Hello, Thanks for your report. Hope this issue will solve the next update. Thanks.
2019-06-16 11:00:34
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