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General

[Other] Important Announcement about Issues in WhatsApp

2018-06-20 14:53:34
5283 84
Dear Mi Fans,

We have received many reports in the forum on issues of WhatsApp recently. But many such reports has no log. To resolve the issue, we need your kind assistance to generate WhatsApp log from the affected devices.

How to generate the log?
Steps:
1. Open WhatsApp, then tap Menu button > Settings > Help > Contact us.
2. Enter a description of the issue in the description field.
3. Tap NEXT > THIS DOES NOT ANSWER MY QUESTION.
4. Send the email.

The above steps will automatically generate a log file as an email attachment.

If you have any other questions or concerns, please feel free to contact us. We would be happy to help!

MIUI Team






2018-06-20 14:53:34
Favorites7 RateRate

Beta Team

MD FAISAL NP | from app

#1

thanks for the information
2018-06-20 15:03:27
MD FAISAL NP
thanks for the info.
2018-06-20 15:48:57
thanks for sharing
2018-06-20 15:53:32

Master Bunny

MundaZaiNi | from app

#4

thanks for sharing
2018-06-20 15:59:21
Thanks for the info
2018-06-20 16:06:20

Rookie Bunny

Rikki Chauhan | from app

#6

thnx 4 d info ..bt we hv no nothing problem with miui n WhatsApp app..
all working fyn
2018-06-20 16:15:11

Master Bunny

Icywongh | from app

#7

Notice it even on Gbwhatsapp
2018-06-20 17:09:05

Master Bunny

Icywongh | from app

#8

Official WhatsApp working just fine but using Third Party WhatsApp delay in notification
2018-06-20 17:09:45
thanks for the information
2018-06-20 17:24:11
Thanks for Sharing info
2018-06-20 17:24:45
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