Recently you may notice slowdown problems when surfing the Internet. The most significant slowdown seen when visiting a site from United States, Europe and North America. This is because of damage to the submarine cable Asia-America Gateway (AAG) near the Philippines since 9 February. Telekom Malaysia today announced the problem will continue until 6 March. Delays in repairing the damage can not be avoided due to bad weather and dangerous height of the waves around the area reported damaged cable.
TM customers who have questions can contact them directly through email
Streamyx : firstname.lastname@example.org
Unifi : email@example.com
Official Twitter : @TMconnects.
So be patient with the existing problems because of process restored currently underway. AAG cable damage this time is the sixth time that we realized since 2011. Hopefully, this time with a more permanent repair will be longer and users will not feel like surfing the internet like in 1995.
Source : TM Announcement
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