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Malaysia

[News] TM Announces Internet Interruption Until 6th March

2015-02-16 04:12:58
1984 8


Recently you may notice slowdown problems when surfing the Internet. The most significant slowdown seen when visiting a site from United States, Europe and North America. This is because of damage to the submarine cable Asia-America Gateway (AAG) near the Philippines since 9 February. Telekom Malaysia today announced the problem will continue until 6 March. Delays in repairing the damage can not be avoided due to bad weather and dangerous height of the waves around the area reported damaged cable.

TM customers who have questions can contact them directly through email

Streamyx : help@tm.com.my
Unifi : unifi@tm.com.my
Official Twitter : @TMconnects.

So be patient with the existing problems because of process restored currently underway. AAG cable damage this time is the sixth time that we realized since 2011. Hopefully, this time with a more permanent repair will be longer and users will not feel like surfing the internet like in 1995.

Source : TM Announcement

2015-02-16 04:12:58
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Thanks for your info.
2015-02-16 04:24:00
Update [16 February, 2015]:
ESTIMATED RESTORATION COMPLETION TIME REVISED​
Please be informed that the estimated time to restore the Asia-America Gateway (AAG) submarine cable system that provides international data links to America and North Asia has been revised to March 6, due to additional repairs required on different sections of the cable system.
2015-02-16 11:06:13
thanks for the info, Piratz
2015-02-16 22:36:16
thanks for the info
2015-02-16 23:43:38
Thanks for the info.
2015-02-17 00:47:36

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thank you
2015-02-17 06:12:45
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