In order to fulfill the basic functions of our service, the user hereby agrees to allow Xiaomi to collect, process and use personal information which shall include but not be limited to written threads, pictures, comments, replies in the Mi Community, and relevant data types listed in Xiaomi's Private Policy. By selecting "Agree", you agree to Xiaomi's Private Policy and Content Policy .
Agree

Malaysia

[MIUI] MI3 Unresponsive Screen

2014-08-08 13:50:36
2035 9
Just helped my sis to buy MI3 not long ago. This MI3 is from xiaomi website itself. The screen is unresponsive at times. Not sure if this issue is widely known or isolated case? Any inputs would be much appreciated. Thank you!

https://www.dropbox.com/s/9dnap76f7uyp594/VID-20140808-WA0000.mp4
2014-08-08 13:50:36
Favorites RateRate
Is it  happen every time? how about after restart?
2014-08-08 14:33:23

Pro Bunny

Shyuan Author |

#2


Hi there, it happens once in a while. Rebooting the phone doesn't make a difference. I will ask my sis to make sure the system is up-to-date then observe whether the same thing happens again.
2014-08-08 14:38:58

Any rom updates, apps, patches or themes installed before this?
2014-08-09 09:40:14

Pro Bunny

Shyuan Author |

#4


Hi there,

The phone is totally new and already face unresponsive issue on the same day when making call (first time being unresponsive). The video is already the 3rd or 4th time according to my sis.
2014-08-09 15:01:07

You may want to consider sending to the service centre. Do this within 7 days to claim for a new phone. Bring along the packing list.
2014-08-09 21:56:37
Hi imshyuan,

Sorry for the problem occured,
Can you please state what version your Mi3 is currently using, and did you try factory reset the device and try again?

Have a great day :)
2014-08-09 22:23:45
I used to get this issue on one of the older ROMs so if it isn't updated already, update to latest. It still happens occasionally but a restart usually helps.
2014-08-09 22:42:33
some apps cause it, do a factory reset
2014-08-09 23:22:21
happened to my MI3 as well....
2014-09-03 03:46:08
please sign in to reply.
Sign In Sign Up

Shyuan

Pro Bunny

  • Followers

    1

  • Threads

    2

  • Replies

    -2

  • Points

    1582

Read moreGet new
Copyright©2010-2020 Xiaomi.com, All Rights Reserved
Content Policy
Quick Reply To Top Return to the list