MIUI Feedback

[] 3 Must Do Steps to provide feedback for Xiaomi to fix hardware, software & app-related BUGS!

2017-12-12 02:24:58
4597 32
Hello Mi Fans!
The development of many types of hardware (phones) and software (MIUI) would inevitably lead to bugs and problems that we face while using our phones. It is important to us that we listen to your feedback to constantly fix bugs!

While Mi Community is a platform for users to inquire about their problems, Xiaomi has actually put in place several channels to listen to users' feedback! I have summarised a step-by-step guide how to properly provide feedback to Xiaomi to fix all hardware, software & app-related BUGS! By using these feedback channels, our developers will be able to fix the bugs!

Step 1: Using Xiaomi Feedback App
  • Using the Feedback APP on your Xiaomi phone.
  • Enter the Feedback App. Mark your report accordingly- whether it is an issue or suggestion. Describe the issue with detailed information. Attaching some pictures/screenshots will help the developers in solving the bug.
3. Click "Select item" to select issue category. If you cannot find a suitable item, please select Other errors.
4. Recommended to Input phone number and email so that our developers may contact you for further investigation. Select Add logs option. Tap Send to finish submitting.
5. You can tap account icon to review your submitted reports. You can also find comments added by developers and reply to them as well.
Step2: Capture a Log and send it
Bug Catching (284 Log) - you can also dial numbers to report issues.
  • Dial *#*#284#*#* after issue occurs.
  • Wait for bug report to be created
  • You can find Bugreport in in FileExplorer/Storage/MIUI/debug_log/bugreport-XXXX-XX-XX-XXXXXX.zip”.

Step 3: Capture a Modem Log to send it with the feedback file
Modem Log Catching
1. Dial *#*#995#*#* before issue occurs
2. Reproduce the issue and take a screenshot when the issue occurs.
3. Dial *#*#995#*#* again, it will stop catching log.
4. Modem log file directory is "Explorer/Storage/diag_logs/2017XXXX_XXXXX“, it will name with the date and time

If all else fails, do share your bug troubles on Mi Community!
Also, do leave down below any comments that you have below!

2017-12-12 02:24:58
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Mi Community Helper

Team TGs | from Redmi Note 3


Wonderful GUIDE!
2017-12-12 02:42:23

Master Bunny

Kerk Lik Christopher | from Redmi Note 3


Good info (*˘︶˘*).。.:*♡
2017-12-12 02:45:16

Rookie Bunny

Cjlove-kitlyn Orz | from Redmi Note 4


Wonderful guide
2017-12-12 04:02:10

Advanced Bunny

Dingo02sg | from MI MAX


Thank you for sharing! Please help to feedback to Xiaomi Developer team from here too. Thank you, Xiaomi!
2017-12-12 04:06:56

Advanced Bunny

Dingo02sg | from MI MAX


Yes, please do remember to inform the developer team that custom ringtones & notifications are not working on Redmi and Mi Series mobile devices and it is not because of third party apps. It is because of MIUI firmware itself not allowing custom ringtones & notifications to work, ring, or sound. Kindly ask developer team to rectify on that as soon as possible so that it is resolved in the coming MIUI update. Actually, this had happened since MIUI version 8.5.1 so it's time to rectify it. Many many thanks in advance, Xiaomi Developer Team! All the best! We believe in something great & good will happen along the way! Thank you in advance.
2017-12-12 04:10:22
Thanks for sharing.
2017-12-12 04:16:20
definitely did not know about *#*#284#*#* and *#*#995#*#*

customs ringtones? isn't it just selecting an/any *.mp3 files?
2017-12-12 04:16:45
In West Philadelphia, born and raised,
On the playground is where I spent most of my days.
Dingo02sg replied at 2017-12-12 17:10:22
Yes, please do remember to inform the developer team that custom ringtones & notifications are not w ...

Hello there! Thank you for such a thorough feedback! Will be forwarding and highlighting this issue! Do let us know any other further problems you face!!
2017-12-12 04:30:36

Rookie Bunny

thongkh | from MI 6


My select items list is blank
2017-12-12 04:34:47
Thanks and Best Regards

Rookie Bunny

thongkh | from MI 6


My select items list is blank
2017-12-12 04:35:09
Thanks and Best Regards
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