Mi Max 2

[Discussion] MI Max 2 Rebooting Issue.

2017-08-04 01:02:13
987 40
I am facing automatic rebooting issue with Max 2. Is anyone else facing this issue.
Any solution or suggestions in place. Will it get resolved with any updates.
I am using it for past ten days.
2017-08-04 01:02:13
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Bunny Master

ASK help | from Redmi Note 3

#1

Hi There.
Please Factory Reset your device and check.
Please backup all data before proceeding
2017-08-04 07:42:39

Regards ASK help

Bunny Avanzado

Srikanth Kandukuri | from MI MAX 2

#2

One cause of automatic rebooting is static electricity developed in electronic devices. If factory reset does not help, switch off phone and keep it on floor for 30 mins and switch on later to see if your issue resolved
2017-08-05 12:50:59

Bunny Pro

Mi-ghty Author |

#3

ASK help replied at 2017-08-04 18:12:39
Hi There.
Please Factory Reset your device and check.
Please backup all data before proceeding

Hi..

I did factory rest but the issue is still there and system is rebooting every now and then. Please suggest.

Once factory reset was done immediately after that also it did an automatic reboot.

This is hampering my experience with new Mi Max 2. Please suggest for resolution.

Also I see connectivity problem
2017-08-09 23:00:19
Mi-ghty replied at 2017-08-10 09:30:19
Hi..

I did factory rest but the issue is still there and system is rebooting every now and then.  ...

Hi There.
No such issue with testing Team.
Please Check if any updates available from updater app.
Also Visit service center in case of no updates.
Reflash is only solution
2017-08-10 08:17:39

Regards ASK help

Bunny Pro

Mi-ghty Author | from MI MAX 2

#5

Hi the issue is not resolving i flashed twice..  But issue still there..  Almost every day it reboots once or twice..  Moble is up to date and no updates pending. Attaching screenshot for reference i dont know if mine is an isolated issue. Please suggest.
2017-08-19 08:10:35

Bunny Pro

Mi-ghty Author | from MI MAX 2

#6

Any response someone!!!
2017-08-24 02:36:25

Bunny Novato

1669161275 | from MI MAX 2

#7

Facing exactly same issue. I think most of the peoples are facing same but not telling others. I have also done factory reset but could not resolved. It is getting restart once or twice at its own. Phone is just 20days old. Very bad experience. Plus help
2017-08-24 07:10:22

Bunny Pro

Mi-ghty Author | from MI MAX 2

#8

1669161275
Facing exactly same issue. I think most of the peoples are facing same but not telling others. I hav ...

I went to service center they did a full flash but immediately​ after flash when i started using in issue started again. They have asked me to come back again as they did not have tools to open the device. Have you come across any fix till now.
2017-08-27 09:31:24

Bunny Novato

1669161275 | from MI MAX 2

#9

removed back cover suspecting creation of static current since yesterday & clearing ram/ trash, optimisation almost completion of every task before unlocking screen.I t has not reboot since 36 hrs.Lets see what happens tomorrow
2017-08-28 12:06:48

Bunny Avanzado

Srikanth Kandukuri | from MI MAX 2

#10

1669161275
removed back cover suspecting creation of static current since yesterday & clearing ram/ trash, opti ...

Initially suspected reboot issue could be because of static electricity. Can u let us know what case you have been using so that others can be watchful. I am using Mi flip cover and did not have any static electricity issues.
2017-08-28 23:20:08
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