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[Q&A] problem with proximity sensor on xiaomi redmi note 8. how can I fix it?

2019-10-10 16:00:29
3888 12
I have just bought the redmi note 8 and after 2 days it started having problems during the calls. The screen is becoming black... And I can't recover again the previous screen in order to press the button and end the call. I read that probably this is a problem with the proximity sensor.. Can anyone help?
2019-10-10 16:00:29
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Feedback Team

SIVARAMAN N | from Redmi Note 7 Pro

#1

Dear user thanks for your feedback Kindly Calibre your proximity sensor and reboot your device then check Thanks
2019-10-10 17:22:00

Rookie Bunny

Camel7 Author | from Redmi Note 8

#2

SIVARAMAN N
Dear user thanks for your feedback Kindly Calibre your proximity sensor and reboot your device then check Thanks

How can I calibrate the sensor?
2019-10-10 17:24:11

Feedback Team

SIVARAMAN N | from Redmi Note 7 Pro

#3

6253134578
How can I calibrate the sensor?

Hi there kindly dial *#*#6484#*#* there you will find proximity sensor Thanks
2019-10-10 17:34:32

Rookie Bunny

Camel7 Author | from Redmi Note 8

#4

SIVARAMAN N
Hi there kindly dial *#*#6484#*#* there you will find proximity sensor Thanks

Thank you for your reply, I did that but the calibration  button is not responding
2019-10-10 17:41:20
6253134578 replied at 2019-10-11 00:41:20
Thank you for your reply, I did that but the calibration  button is not responding

I have the same problem. PLease advice
2019-10-23 04:10:12

Rookie Bunny

6257873898 | from app

#6

I have the same problem. But mine doesn't turn off the screen when proximity is covered. I wonder if its because of the previous system update. I have read that some updates of MIUI causes this to happen.
2019-11-01 09:16:47
6253134578 replied at 2019-10-11 03:11:20
Thank you for your reply, I did that but the calibration  button is not responding

I too facing same problem.. Did find any solution for proximity sensor issue
2019-11-11 04:19:53

Rookie Bunny

6265207249 | from app

#8

I have just bought the redmi note 8 and after 2 days it started having problems during the calls. The screen is becoming black... And I can't recover again the previous screen in order to press the button and end the call. I read that probably this is a problem with the proximity sensor.. Can anyone help?
2019-11-12 14:31:19

Rookie Bunny

6265207249 | from Redmi Note 8 Pro

#9

SIVARAMAN N
Hi there kindly dial *#*#6484#*#* there you will find proximity sensor Thanks

I have just bought the redmi note 8 and after 2 days it started having problems during the calls. The screen is becoming black... And I can't recover again the previous screen in order to press the button and end the call. I read that probably this is a problem with the proximity sensor.. Can anyone help?
[attach]5022743[/attach]
2019-11-12 17:09:52

Rookie Bunny

vlatkoman | from Redmi Note 8 Pro

#10

black screen during calls! wen i pick up the phone from the pocket and answer the screen is locked, black and i cant end the call.
2019-11-17 12:48:06
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Camel7

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