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Redmi Note 7

[Other] (ALARM) - Not able to change default ringtone of alarm

2019-09-20 08:11:46
140 7
Hello,
There is a bug within MUi 10. 3
The default ringtone is just to vibrate.
I tried to change to other ringtone but it was not possible.
Could you please help?
2019-09-20 08:11:46
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Master Bunny

M.Dx | from MI MAX 3

#1

Could you check if alarm volume is not all the way down. And what you mean not possible to change the alarm tone?
2019-09-20 09:23:54

Rookie Bunny

6246338760 Author | from mobile

#2

M.Dx
Could you check if alarm volume is not all the way down. And what you mean not possible to change the alarm tone?

Yes.,the volume is all way up.
I tried to choose other ringtone, acoustic guitar for example, and pressed ok to change the ringtone.
However, when it comes back to previous page, the ringtone keeps with the default, which just vibrates
2019-09-20 10:11:21

Master Bunny

M.Dx | from MI MAX 3

#3

I see, have you try custom ringtone?
2019-09-20 10:16:04

Rookie Bunny

6246338760 Author | from mobile

#4

M.Dx
I see, have you try custom ringtone?

Yes. Same issue
2019-09-20 10:18:05

Master Bunny

M.Dx | from MI MAX 3

#5

Try reset your clock app data, or update if have new version is available, yesterday clock v9.2.23.2
2019-09-20 10:22:55

Rookie Bunny

6246338760 Author | from mobile

#6

M.Dx
Try reset your clock app data, or update if have new version is available, yesterday clock v9.2.23.2

Great, reset worked.
Thank you
2019-09-20 10:51:39

Master Bunny

M.Dx | from MI MAX 3

#7

6246338760
Great, reset worked.
Thank you

Great!
2019-09-20 10:59:03
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